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Activity Superstore Ltd Reviews

4.0 Rating 948 Reviews
76 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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Miss June Woodhams
Verified Buyer
“Exactly what I wanted great birthday present for someone who has everything”
Helpful Report
Posted 6 years ago
Mrs Georgina Theobald
Verified Buyer
“Great and easy service. Package arrvied quickly. Would definately recommend.”
Helpful Report
Posted 6 years ago
Mrs Linda BROKENBROW
Verified Buyer
“Very quick delivery and very pleased with purchase will definitely use again”
Helpful Report
Posted 6 years ago
Mrs DAWN JARRETT
Verified Buyer
“Great value for money. Voucher dispatched quickly and nicely presented”
Helpful Report
Posted 6 years ago
Mrs Susan Edwards
Verified Buyer
“Excellent customer service , friendly, helpful staff.”
Helpful Report
Posted 6 years ago
Mrs Maxine Neaves
Verified Buyer
“Bought this for my son as he is F1 nut! Looks like a great experience on paper, good value for money & easy to activate. I'm sure he will love it.”
Helpful Report
Posted 6 years ago
ROSALIE
Verified Buyer
“We were bought our wine tasting experience by our daughter-in-law and we found it very easy to book our experience through Activity Superstore. We had a thoroughly enjoyable day and would recommend it to anyone.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Varierty of Activities to pick and Good Price!!!”
Helpful Report
Posted 6 years ago
Mr Ann Eastwood
Verified Buyer
“Hi I did have problems with my e mail address but when switch to chrome it went through ok. I bought as a present so can't comment on how easy to use the voucher.”
Helpful Report
Posted 6 years ago
Miss Fiona Page
Verified Buyer
“Fantastic price for the experience, really quick delivery and beautifully, beautifully presented on arrival. My Godson will be VERY HAPPY with it indeed! Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“very good. Helpful and friendly.”
Helpful Report
Posted 6 years ago
Mrs Julie Henderson
Verified Buyer
“fast efficient service, voucher received and event booked within half an hour! Will use again thank you!”
Helpful Report
Posted 6 years ago
Mrs Janet O
Verified Buyer
“Limited activity dates without long pre booking, poor response from vendors on reservations,some places only available out of season,some activity venues require additional premium payments to go there in addition to the voucher price,including at the venue additional insurance for driving activities. We could not find a close enough venue for a driving experience,so paid the additional £20 for a total of £120 for a one night stay & breakfast at boutique type hotel ,despite emails to them & twice actually speaking to them on the phone and both times told someone else is dealing with the booking. 3 days later and half way through our 2 weeks off still no response,if that's what to expect for £120 for one night we need more money. No good if you like to book a week or 2 before you go because of British unpredictable weather. When you get the voucher,some where in the small print it says for some events its 8 weeks pre booking. So if you don't mind travelling out of season to the other end of the country with no idea what the weather will be like you will be satisfied.”
Helpful Report
Posted 6 years ago
Hello Janet Thank you for taking the time to share your experience with us, this way we can do all that we can to improve our service and products. We do have booking lead times in place as we appreciate that last minute bookings are not always possible, so to avoid disappointment we do state how long we would recommend to book in advance. If you could kindly contact me with your voucher number, preferred venue and dates on reviews@activitysuperstore.com I will be happy to see what I can do. Unfortunately the British weather is very unpredictable as you say but hopefully we can arrange your night away and the weather will be good! Kind regards Activity Superstore
Posted 6 years ago
Mrs Pamela Evans
Verified Buyer
“I have changed my activity provider and the actual activity as we were running out of time and customer service has been really good on both occasions. We are going for afternoon tea this weekend for our 34th wedding anniversary.”
Helpful Report
Posted 6 years ago
Sharon Hemmings
Verified Buyer
“Very quick and professional service. Gifted my voucher so not used yet. Seems straightforward. Thank you”
Helpful Report
Posted 6 years ago
Kirsty Symes
Verified Buyer
“Very happy with my purchase and looking forward to doing the activity.”
Helpful Report
Posted 6 years ago
Mrs Linda Lindsay
Verified Buyer
“Very pleased with the gift, which was purchased as a Father's Day gift. Excellent value for money!”
Helpful Report
Posted 6 years ago
Mr Mike Martin
Verified Buyer
“Couldn’t use last years gift due to Activity Superstore and a couple of clients having a “disagreement “ so waste of money ! Same happened 2 years ago and we didn’t get our break due to leaving it to late to book . These gifts are restricted to certain times and don’t have any wiggle room so make sure when you get your coupon , book straight away to avoid disappointment”
Helpful Report
Posted 6 years ago
Hello Mike I am sorry to hear that you have been unable to use your gift. We do advise the expiry date, booking lead time and all restrictions within the packaging to ensure that customers are aware of this. If you would like to contact me with your voucher number, I will be happy to see if there is anything I can help you with. Kind regards Charlotte Activity Superstore
Posted 6 years ago
Anonymous
Verified Buyer
“Very quick delivery and easy to buy”
Helpful Report
Posted 6 years ago
Mr Geoffrey Oxley
Verified Buyer
“Web site easy to use. Voucher sent in quick time. Everything explained in detail very impressed”
Helpful Report
Posted 6 years ago
Activity Superstore Ltd is rated 4.0 based on 948 reviews
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