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Activity Superstore Ltd Reviews

4.0 Rating 915 Reviews
77 %
of reviewers recommend Activity Superstore Ltd
Company Reviews Metrics Info
4.0
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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Mrs BEVERLY LOMAS
Verified Buyer
“We have used Activity Superstore on a number of occasions and they are great value for money. Would highly recommend using this site when purchasing hotel breaks, days at the races etc.,”
Helpful Report
Posted 5 years ago
Mr Trevor Bevan
Verified Buyer
“I have used your services a number of times, usually purchasing the boxes in my local Debenhams. However I find it better to order online . It is easy to order and book and any problems and there is always someone to sort them out for me. Well done. TrevorB”
Helpful Report
Posted 5 years ago
Clive Meakin
Verified Buyer
“good activities we recently had a cream tea in London for our special occasion a fitting day out after 48 years of marriage. will use again this time a 2 day break”
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Posted 5 years ago
Mrs Ann Limb
Verified Buyer
“very happy”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The offer from Activity Superstore was perfect for a present for my son's birthday and the purchase was carried out in an efficient way.”
Helpful Report
Posted 5 years ago
Miss Shannon Watts
Verified Buyer
“Excellent service and great trips on here”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The staff are very helpful with advising on packages and exchanges, and the store has so many experiences to offer!”
Helpful Report
Posted 5 years ago
Miss June Woodhams
Verified Buyer
“Exactly what I wanted great birthday present for someone who has everything”
Helpful Report
Posted 5 years ago
Mrs Georgina Theobald
Verified Buyer
“Great and easy service. Package arrvied quickly. Would definately recommend.”
Helpful Report
Posted 5 years ago
Mrs Linda BROKENBROW
Verified Buyer
“Very quick delivery and very pleased with purchase will definitely use again”
Helpful Report
Posted 5 years ago
Mrs DAWN JARRETT
Verified Buyer
“Great value for money. Voucher dispatched quickly and nicely presented”
Helpful Report
Posted 5 years ago
Mrs Susan Edwards
Verified Buyer
“Excellent customer service , friendly, helpful staff.”
Helpful Report
Posted 5 years ago
Mrs Maxine Neaves
Verified Buyer
“Bought this for my son as he is F1 nut! Looks like a great experience on paper, good value for money & easy to activate. I'm sure he will love it.”
Helpful Report
Posted 5 years ago
ROSALIE
Verified Buyer
“We were bought our wine tasting experience by our daughter-in-law and we found it very easy to book our experience through Activity Superstore. We had a thoroughly enjoyable day and would recommend it to anyone.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Varierty of Activities to pick and Good Price!!!”
Helpful Report
Posted 5 years ago
Mr Ann Eastwood
Verified Buyer
“Hi I did have problems with my e mail address but when switch to chrome it went through ok. I bought as a present so can't comment on how easy to use the voucher.”
Helpful Report
Posted 5 years ago
Miss Fiona Page
Verified Buyer
“Fantastic price for the experience, really quick delivery and beautifully, beautifully presented on arrival. My Godson will be VERY HAPPY with it indeed! Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“very good. Helpful and friendly.”
Helpful Report
Posted 5 years ago
Mrs Julie Henderson
Verified Buyer
“fast efficient service, voucher received and event booked within half an hour! Will use again thank you!”
Helpful Report
Posted 5 years ago
Mrs Janet O
Verified Buyer
“Limited activity dates without long pre booking, poor response from vendors on reservations,some places only available out of season,some activity venues require additional premium payments to go there in addition to the voucher price,including at the venue additional insurance for driving activities. We could not find a close enough venue for a driving experience,so paid the additional £20 for a total of £120 for a one night stay & breakfast at boutique type hotel ,despite emails to them & twice actually speaking to them on the phone and both times told someone else is dealing with the booking. 3 days later and half way through our 2 weeks off still no response,if that's what to expect for £120 for one night we need more money. No good if you like to book a week or 2 before you go because of British unpredictable weather. When you get the voucher,some where in the small print it says for some events its 8 weeks pre booking. So if you don't mind travelling out of season to the other end of the country with no idea what the weather will be like you will be satisfied.”
Helpful Report
Posted 5 years ago
Hello Janet Thank you for taking the time to share your experience with us, this way we can do all that we can to improve our service and products. We do have booking lead times in place as we appreciate that last minute bookings are not always possible, so to avoid disappointment we do state how long we would recommend to book in advance. If you could kindly contact me with your voucher number, preferred venue and dates on reviews@activitysuperstore.com I will be happy to see what I can do. Unfortunately the British weather is very unpredictable as you say but hopefully we can arrange your night away and the weather will be good! Kind regards Activity Superstore
Posted 5 years ago
Activity Superstore Ltd is rated 4.0 based on 915 reviews
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