Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.74

4.7 Rating 2,253 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.7

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 16th February 2026

Shona Jameson

Window Films Direx Limited 5 star review on 28th May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UPDATE: I had a phonecall with Zara and she explained in more detail what had happened and I feel like we reached a good understanding. Frustrations have been dealt with and I'm now expecting my order to arrive soon. ORIGINAL REVIEW: I placed an order on June 25th and it was shipped on June 26th. On July 5th I contacted the company to find out where my order was and was told they would investigate. I've chased multiple times and kept being told by Zara that she was still 'investigating'. Today, July 12th, 16 days after the order was shipped, she told me she had 'checked the tracking' and that it is on its way to me. I don't know how the process of investigating works but why did it take 10 days to check the tracking? I understand that shipping issues happen but it's disheartening to be met with such apathy and a simple 'sorry about any inconvenience' would've helped a lot. I'm sure it's a great company and the person who recommended AWF to me had nothing but great things to say so even he is confused as to why the response has been so lacking. I hope I receive my order soon but based on this experience I cannot recommend AWF.”

Helpful Report

Posted 2 years ago

“It was good. I found it difficult to apply.But I managed it.”

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Posted 2 years ago

“Delivery was fast and packaging ok. Film quality is good. Would have liked a written set of instructions as I had to rely on videos online. There are various method to handle and prepare the film for application. It is a problem to apply the film if sin hits the glass mid application. Hence the need for advice on do's and dont's.”

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Posted 2 years ago

“Ordered samples but no idea which sample was which. No labels on the film.”

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Posted 2 years ago

“Product arrived in good shape and looks exactly as I expected but as I haven't installed it yet I can't comment on how it functions.”

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Posted 2 years ago

“Fantastic product but would of been better if you could get the film cut to size to make it a lot easier”

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Posted 2 years ago

“Great choice of sizes. Arrived promptly. Good product. A little expensive.”

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Posted 2 years ago

“Ordering and delivery excellent, packaged well. It was rather difficult to attach, however privacy was increased 75%, well done”

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Posted 2 years ago

“Good product but you have to be spotlessly clean ,had have metre square windows cut to size before less 1.mm all round, very pleased with the results. Take your time and don't rush it”

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Posted 2 years ago

“My order arrived on time and well packaged. The Decal tape product is a true length but the cut isn't as clean as it could be leaving tiny feathering on the edges when used. Also the tape had a tendency to slip off the cardboard roll, perhapes a re-think on dispensing packaging. But overall, it did the job as intended. Many thanks.”

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Posted 3 years ago

“Very good service very good product”

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Posted 3 years ago

“Very quick delivery, well packaged Our first experience of using Active window film. Purchased one way mirror film, the video was very helpful, our advice just use plenty of water Need to repurchase as our biggest 3m window was not the easiest to work with, but lessons learnt You wont regret buying this film, it does exactly as described”

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Posted 3 years ago

“Easy to order, great delivery time and correspondence, hanging details are really good aswell as link to you tube ! Product was exactly as I ordered and not expensive Thank you”

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Posted 3 years ago

“Easy to order online. Quick delivery. Following the leaflet which came with the order and watching the online video on how to apply. I had great success with the first window,.I am hoping the other windows cover as easily as the first!”

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Posted 3 years ago

“good stuff, arrived promptly difficult to remove backing”

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Posted 4 years ago

“Easy to apply. Crystal clear protection.”

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Posted 4 years ago

“Good product, easy to use and delivered on time.”

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Posted 4 years ago

“Good product. Takes a lot of time to get all the bubbles out but end result ok”

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Posted 4 years ago

“Very happy with delivery and quality of product. It was easy to apply following the instructions. Hopefully won’t test it as it is a garage window opposite step from back door. Worried about falls from step into window so applied to improve safety.”

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Posted 4 years ago

“Delivery was a little slow, taking 8 days. Measurement was a little short of the 2m ordered at 1.98m. Was almost critical but I just coped.”

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Posted 4 years ago

Window Films Direx Limited is rated 4.7 based on 2,253 reviews