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Window Films Direx Limited Reviews

4.8 Rating 2,084 Reviews
95 %
of reviewers recommend Window Films Direx Limited
4.8
Based on 2,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Window Films Direx Limited Reviews
Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025
Timothy Moss
Window Films Direx Limited 5 star review on 26th May 2025
Kirsten Cormack
Window Films Direx Limited 5 star review on 17th March 2025
Peter O Malley
Window Films Direx Limited 3 star review on 11th March 2025
TERENCE DALY
Window Films Direx Limited 5 star review on 10th February 2025
Damian Greczynski
Window Films Direx Limited 5 star review on 10th November 2024
Donna Bateman
Window Films Direx Limited 5 star review on 27th July 2024
Andreea Sascau
131
Anonymous
Anonymous  // 01/01/2019
The film did not arrive within the promised timeframe as I had paid for express delivery. However I received very good assistant from the window films direct agent who tracked my parcel, refunded the extra postage fee and followed the case for me until the parcel arrived. It was a Royal Mail issue outside of their control.
Helpful Report
Posted 4 years ago
Did 2 windows. Easy to use. Easier if there are 2 people to help- 1 attaching film and slowly letting it down while other eases out the water.
Helpful Report
Posted 4 years ago
Difficult at first to get backing off finished work looks excellent
Helpful Report
Posted 4 years ago
Very pleased with help and service. The Yellow 80 film is a vast improvement on the glare of a high level window. Giving a golden hue which i think will help during the winter months. Application was easy enough with the instructions and video. My window was trapezium shaped so i had to make real sure the shape i was cutting matched the window, and had the sticky side facing the window. Use a sharp craft knife. Buy the teflon card it makes life easy.
Helpful Report
Posted 4 years ago
The service was first class - the only reason not a 5. When I placed my 1st order - the ordering system does not give any feedback that the order has gone through OK - just an email ack. of the order would be great or put a note on the ordering site - to advise customers to go back into the account to check order status
Helpful Report
Posted 4 years ago
good easy to apply does the job i wanted stopping people staring in
Helpful Report
Posted 4 years ago
Ordered the Reflective Window Film and Premium Installation Kit: PRO - Arrived Promptly with free 48 Hour Delivery - Film appears to be good quality after initial installation. CONS -Spray Bottle from installation kit broke after 4 triggers presses, not ideal!!
Helpful Report
Posted 4 years ago
Not easy to do patio door even for 2 people. Hair easily sticks and mini bumps stays on. No bending either! Were able to do only one door, don't bother use it again. Once its done looks good.
Helpful Report
Posted 4 years ago
A good product. Be sure to use alot of spray on the window before you start to position and fix the film otherwise it sticks really quick and creases/ bubbles really badly and becomes a nightmare. Once i worked this out then the other sheets were super easy and quick to stick on and look faultless
Helpful Report
Posted 4 years ago
Only had one minor problem with the order for some reason I never received an email confirmation of the order placed. A call to Active Window Films did confirm they had received my order.
Helpful Report
Posted 4 years ago
Good product, much as described but not quite as opaque as hoped, particularly when viewed from a side angle. Having the fitting instructions at the outside rather than the inside of the roll would be helpful.
Helpful Report
Posted 4 years ago
Hi, ordered product on a Friday, arrived on Monday, very quick,good service, but not yet fitted due to to inclement weather...
Helpful Report
Posted 4 years ago
Have used window film before, but this was a much thicker, heavy duty product, so I did find it more difficult to apply. Prompt postal service.
Helpful Report
Posted 4 years ago
Product good and video really helpful. A bit fiddly when fitting but got there with the right tools. We paid four times as much for other windows and this looks and does the same job. We live in a bungalow so just fitted on bedroom windows for privacy and to help keep cool in summer. Thank you for a fast efficient service, delivery and good product.
Helpful Report
Posted 5 years ago
Good website and very helpful with phone contact. The actual product appears well made and delivers the privacy we wanted. I would say it was a little difficult to acquire a faultless finish with large patio windows. Overall pleased.
Helpful Report
Posted 5 years ago
trouble free transaction ,slow delivery if ordered direct/better using amazon or ebay / one delivery went missing but was speedily resolved/happy with the product and the colour.
Helpful Report
Posted 5 years ago
Whilst understanding current pandemic the parcel sent via Royal Mail 48 hour service took over a week to arrive. The product was ordered in two rolls/lengths but arrived on one continuous roll. On calling I was told often put on one roll and this was the case but it did make handling a little more difficult and cost me £1.00 extra - nothing but a matter of principle.
Helpful Report
Posted 5 years ago
Fast delivery, easy ordering process. Definitely need two people to instal.
Helpful Report
Posted 5 years ago
Good. Service
Helpful Report
Posted 5 years ago
The only reason I've put a good rating on this item is having only just fitted it i can't say if will stand the test of time yet, but as it stands it seems to be extremely good. Follow the instructions and watch the video and you shouldn't have any problems fitting it and achieve flawless finish. Overall, good company and a good product.
Helpful Report
Posted 5 years ago
Window Films Direx Limited is rated 4.8 based on 2,084 reviews