Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,084 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 28th May 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The film did not arrive within the promised timeframe as I had paid for express delivery. However I received very good assistant from the window films direct agent who tracked my parcel, refunded the extra postage fee and followed the case for me until the parcel arrived. It was a Royal Mail issue outside of their control.”

Helpful Report

Posted 4 years ago

“Did 2 windows. Easy to use. Easier if there are 2 people to help- 1 attaching film and slowly letting it down while other eases out the water.”

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Posted 4 years ago

“Difficult at first to get backing off finished work looks excellent”

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Posted 4 years ago

“Very pleased with help and service. The Yellow 80 film is a vast improvement on the glare of a high level window. Giving a golden hue which i think will help during the winter months. Application was easy enough with the instructions and video. My window was trapezium shaped so i had to make real sure the shape i was cutting matched the window, and had the sticky side facing the window. Use a sharp craft knife. Buy the teflon card it makes life easy.”

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Posted 4 years ago

“The service was first class - the only reason not a 5. When I placed my 1st order - the ordering system does not give any feedback that the order has gone through OK - just an email ack. of the order would be great or put a note on the ordering site - to advise customers to go back into the account to check order status”

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Posted 4 years ago

“good easy to apply does the job i wanted stopping people staring in”

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Posted 4 years ago

“Ordered the Reflective Window Film and Premium Installation Kit: PRO - Arrived Promptly with free 48 Hour Delivery - Film appears to be good quality after initial installation. CONS -Spray Bottle from installation kit broke after 4 triggers presses, not ideal!!”

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Posted 4 years ago

“Not easy to do patio door even for 2 people. Hair easily sticks and mini bumps stays on. No bending either! Were able to do only one door, don't bother use it again. Once its done looks good.”

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Posted 4 years ago

“A good product. Be sure to use alot of spray on the window before you start to position and fix the film otherwise it sticks really quick and creases/ bubbles really badly and becomes a nightmare. Once i worked this out then the other sheets were super easy and quick to stick on and look faultless”

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Posted 4 years ago

“Only had one minor problem with the order for some reason I never received an email confirmation of the order placed. A call to Active Window Films did confirm they had received my order.”

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Posted 4 years ago

“Good product, much as described but not quite as opaque as hoped, particularly when viewed from a side angle. Having the fitting instructions at the outside rather than the inside of the roll would be helpful.”

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Posted 4 years ago

“Hi, ordered product on a Friday, arrived on Monday, very quick,good service, but not yet fitted due to to inclement weather...”

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Posted 4 years ago

“Have used window film before, but this was a much thicker, heavy duty product, so I did find it more difficult to apply. Prompt postal service.”

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Posted 4 years ago

“Product good and video really helpful. A bit fiddly when fitting but got there with the right tools. We paid four times as much for other windows and this looks and does the same job. We live in a bungalow so just fitted on bedroom windows for privacy and to help keep cool in summer. Thank you for a fast efficient service, delivery and good product.”

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Posted 5 years ago

“Good website and very helpful with phone contact. The actual product appears well made and delivers the privacy we wanted. I would say it was a little difficult to acquire a faultless finish with large patio windows. Overall pleased.”

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Posted 5 years ago

“trouble free transaction ,slow delivery if ordered direct/better using amazon or ebay / one delivery went missing but was speedily resolved/happy with the product and the colour.”

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Posted 5 years ago

“Whilst understanding current pandemic the parcel sent via Royal Mail 48 hour service took over a week to arrive. The product was ordered in two rolls/lengths but arrived on one continuous roll. On calling I was told often put on one roll and this was the case but it did make handling a little more difficult and cost me £1.00 extra - nothing but a matter of principle.”

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Posted 5 years ago

“Fast delivery, easy ordering process. Definitely need two people to instal.”

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Posted 5 years ago

“Good. Service”

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Posted 5 years ago

“The only reason I've put a good rating on this item is having only just fitted it i can't say if will stand the test of time yet, but as it stands it seems to be extremely good. Follow the instructions and watch the video and you shouldn't have any problems fitting it and achieve flawless finish. Overall, good company and a good product.”

Helpful Report

Posted 5 years ago

Window Films Direx Limited is rated 4.8 based on 2,084 reviews