Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,394 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

Write Your review

Tell us how Ackerman Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ackerman Music 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I have ordered from Ackerman Music, and I have to say that I was really impressed with the speed of despatch and also delivery time. The item was packed well too, so I will definitely check their website next time I need to order music supplies.”

Helpful Report

Posted 3 months ago

“Very swift service would definately order from them again”

Helpful Report

Posted 3 months ago

“Perfect service Book arrived swiftly in excellent condition.. Thank you”

Helpful Report

Posted 3 months ago

“This book was priced very competetively and the communication and delivery time was excellent! Thank you”

Helpful Report

Posted 3 months ago

“Fast service with free delivery and well priced music.”

Helpful Report

Posted 3 months ago

“Ordered my book, paid for it and Ackerman delivered it. Great service”

Helpful Report

Posted 3 months ago

“Arrived on schedule and in good condition. Will definitely use again!”

Helpful Report

Posted 3 months ago

“Very quick delivery (next day), all very good.”

Helpful Report

Posted 3 months ago

“Every time I’ve ordered from here, they always dispatch on the same day and have had excellent service from them.”

Helpful Report

Posted 3 months ago

“My music order was dealt with informatively and pleasantly. The price was reasonable and delivery next day. What more could I wish ?”

Helpful Report

Posted 3 months ago

“Delivery was fast and came at the right time.”

Helpful Report

Posted 3 months ago

“Very fast delivery - thank you!”

Helpful Report

Posted 3 months ago

“Excellent service: arrived day after I placed order, and delivery was free. Highly recommend Ackerman Music.”

Helpful Report

Posted 3 months ago

“Down below, I’d said I hadn’t heard from this company. I made a mistake. I had emailed Alfred direct and not Ackerman. My order from Ackerman was immediate and I’m very happy. Sorry for the three rating, it should have been five.”

Helpful Report

Posted 3 months ago

“Item in stock and swiftly despatched. Would highly recommend.”

Helpful Report

Posted 3 months ago

“Always have what I’m looking for. Music dispatched promptly every time. Have recommended to others.”

Helpful Report

Posted 3 months ago

“I was looking for a couple of products and their prices were competitive and the ordering process straightforward. Delivery speed was average but they used parcel2go who kept me informed of progress. Unfortunatey one product was faulty and had to be returned. Again this was straightforward and a replacement dispatched but communication could have been better and there has been no offer to reimburse my postage to them.”

Helpful Report

Posted 3 months ago

“Super quick delivery! Would order again.”

Helpful Report

Posted 3 months ago

“Very happy with the book, but last three audio tracks were faulty; most likely the CD. I have emailed Ackerman three times to ask for these three tracks. Had a response to use local office, but nothing since. I'd like to get the second book when I finish the first, but won't if I do not get these three tracks. I know the three tracks won't change my piano 'skills', but I believe in customer service and may look elsewhere if not received. Please note, just realised I'd emailed Alfred, not Ackerman Music. My order from Ackerman was seamless and very happy with them.”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your review. We haven't had any emails from you regarding this? Did you try phoning one of our shops at all? Sorry to hear you have a faulty cd with your music. I have emailed the publisher to find out if we can get hold of a replacement for you. It isn't a problem we have come across before. Kind regards

Posted 3 months ago

“Thank you for your customer care. Music arrives promptly. In the case of Vocalise I realised I had my copy after all and you were very gracious to allow me to return the music and to refund me. Thank you Ackermann mudic.”

Helpful Report

Posted 3 months ago

Ackerman Music is rated 4.9 based on 10,394 reviews