Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 11,090 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 11,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

Write Your review

Tell us how Ackerman Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ackerman Music 5 star review on 23rd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Yamaha Slide Lubricant has become my go-to treatment for lubricating the slides of my various trombones. I don’t buy anything else now. I ordered the lubricant from Ackerman Music and it arrived the next day. Perfect. Thank you.”

Helpful Report

Posted 4 months ago

“I was amazed that having ordered the book for my pupil when it arrived the following day despite my only requesting standard postage. Thank you so much for your efficiency”

Helpful Report

Posted 4 months ago

“Excellent service.”

Helpful Report

Posted 4 months ago

“Excellent service. Prompt delivery. Very impressive.”

Helpful Report

Posted 4 months ago

“Always a speedy service from Ackerman Music.”

Helpful Report

Posted 4 months ago

“Great selection of music sheets and fast delivery. 👍🏻”

Helpful Report

Posted 4 months ago

“The service was ok, but I got sent the non-cd version unlike what the photo showed or what was described in the content/details section. The version I received had the downloadable code if you wanted to utilise the audio tracks while learning. Just be upfront about the version you’re selling; if I could have been bothered I’d have asked for the cd version as advertised.”

Helpful Report

Posted 4 months ago

Hi Simon, Thank you for your review. So sorry about this. We are constantly battling to keep up to date with the changes as many of the titles are now coming with downloads instead of cd. Sadly some titles slip through the net and we don't notice. Apologies again Kind regards

Posted 4 months ago

“Excellent service. Thank you”

Helpful Report

Posted 4 months ago

“Efficient, good range of music. I almost always buy my music from this company.”

Helpful Report

Posted 4 months ago

“score arrived in a timely fashion adn in perfgect shape”

Helpful Report

Posted 4 months ago

“I have been using Ackerman Music for a few years now and have always had an excellent service and products that are very competitively priced. Ackerman Music deliver very promptly and items come well packaged. I have no hesitation in recommending Ackerman to anyone, it's a pleasure to do business with them, a rare thing in this day and age.”

Helpful Report

Posted 4 months ago

“Excellent quick delivery, item well packaged, free postage and best price.”

Helpful Report

Posted 4 months ago

“I ordered a box (clue in the name!), of 10 Vandoren 56 Rue Lepic clarinet reeds, strength 3.5. I was really disappointed to discover that the reeds were unboxed, yes ok still in their protective wrapper, but nevertheless unboxed (see photo below). In all my 40yrs of buying clarinet reeds I have never received a 'box' of reeds like this. I can only presume that this is to cut down on postage costs? I occasionally gift 'boxes' of reeds to students, and also have received them as gifts too. Strange gift you might ask? Well that's a personal choice I suppose. On this occasion the reeds were for my personal use, not to give as a gift nicely wrapped in a 'box'. Please, this may sound all very petty, but if you're going to send reeds like this, can you please make it clear during the ordering process, thank you.”

Helpful Report

Posted 4 months ago

Hi Malcolm, Thank you for your review. We have been packaging reeds like this for many years now to keep our carriage charges as low as possible (even free in most cases). We have this message on our website when you click on Vandoren reeds - In order to keep your reed prices as cheap as possible, we re-package Vandoren reeds to fit the "large letter" postal size. Each reed is still individually sealed in its original packaging but you won’t receive an original sealed outer box. If you wish your reeds to come in the original sealed box (£2 surcharge), please phone one of our shops on 0333 344 0070. Orders of 2 or more boxes will be sent sealed in their original outer boxes. Apologies if it wasn't clear when ordering. Kind regards

Posted 4 months ago

“This is a good and well rounded collection of Classical and early Romantic pieces. It's beautifully arranged on hight quality paper with a clear print. The addition of glossy coloured pictures showing the keyobards from the period when this music was written is an extra bonus. It is an interesting mix of the pieces of the great composers, Haydn, Mozart, Beethoven and their pupils as well as other composers active between 1760 and 1827.”

Helpful Report

Posted 4 months ago

“Great service.”

Helpful Report

Posted 4 months ago

“Ackerman Music is so helpful both in purchasing books and also personal help. The shop owner contacted me after I bought an Alto Sax from them and was amazingly helpful. Its a shame that they are not closer to where I live (Oxfordshire!) Paul Barrow”

Helpful Report

Posted 4 months ago

“Fast Delivery. Excellent Purchase. Thank you!”

Helpful Report

Posted 4 months ago

“I’m pleased with my Vandoren B30 mouthpiece, patches and ligature. Thanks for the careful packing and prompt service”

Helpful Report

Posted 4 months ago

“Ordered online, prompt and efficient service. Will use Ackerman again. Thank you.”

Helpful Report

Posted 4 months ago

“The music arrived promptly, was what I ordered, and in good condition.”

Helpful Report

Posted 4 months ago

Ackerman Music is rated 4.9 based on 11,090 reviews