Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.33

4.3 Rating 13,136 Reviews

82 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 7th August 2025

Julie R

Wendy O

Abbott Lyon 5 star review on 5th August 2025

Itohan J

Abbott Lyon 5 star review on 4th August 2025

Joanne L

2684

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my item and was a slight issue with the product, I reached out to Abbot Lyon and they gave me amazing customer service and resolved the issue in no time. Overall would recommend!”

Helpful Report

“Lovely gold chain bracelet. Perfect finishing touch for any outfit. Can be dressed up or down. Great for layering. I personally have very wide wrists, so could use a little extra room, but still happy with my perchance.”

Helpful Report

“Delivered quickly and packaged beautifully. The earrings are beautiful”

Helpful Report

“I ordered a matching necklace and bracelet, the necklace is stunning however the bracelet had an incorrect letter. I spoke with customer service and they immediately sent the correct letter bracelet.”

Helpful Report

“Lovely pieces - one arrived very quickly, one seemed to get caught in a loop of automated emails and then arrived when I was told it was still being checked! Both pieces are presents and I think will be gratefully received. Nicely packaged and securely posted. Looking forward to gifting them.”

Helpful Report

“Pleased with look of necklace but just a little disappointed that I couldn’t get my own pendant on there because of the clasp being too big.”

Helpful Report

“This is a present so I cannot review it until 12th July. The boxes are wrapped beautifully and did not want to open them”

Helpful Report

“Super helpful customer service. I had a faulty bangle and let them know. I was offered a discount code for the same cost of the bangle to replace it. Abbott Lyon pieces are amazing, so pretty. I will shop with them again x”

Helpful Report

“lovely heart bracelet my friend loved it”

Helpful Report

“Polite, prompt and efficient service”

Helpful Report

“The jewellery collection is amazing , just wish you did the rings in bigger sizes”

Helpful Report

“The delivery very fast and the packaging was beautiful. However, the chain was exceptionally tiny and did not reflect the size as portrayed in the images. The gift bag with the printed name(paid extra for) was lovely and the right size for the gift. The sizes of the product as well as the packaging needs be mentioned so one knows what to expect and is not caught off guard by how really, really small it all is. Needless to say, l would order again as l now what to expect and, overall, happy with my purchase. It was a gift for my daughter and she was very happy.”

Helpful Report

“Their jewellery is really good quality”

Helpful Report

“Abbott Lyon made me very happy with a very professional customer care team follow up , to resolve a small issue. many thanks for your help.”

Helpful Report

“Quality is very good but delivery took longer than expected and sizing was a little bit smaller.”

Helpful Report

“Beautiful pieces”

Helpful Report

“Loved my necklace, but the names on it were very small and difficult to read. Wish they were bigger 😕”

Helpful Report

“Firstly, the products. The initial necklace in rose gold is lovely; delicate, subtle and I've not stopped wearing it since it arrived. The rose gold tennis bracelet I purchased at the same time is, sadly, not so lovely. In the photos on the website it looks very sparkly and expensive; sadly, in my experience, in reality it is neither. Secondly, the service. My order was dealt with promptly and I was kept updated, so no issues there. Thirdly, the constant emails after browsing are somewhat irritating. And then to be bombarded with either a 20% off, or a buy 1 get one free, or a 15% off - nice to have in one way, but irksome in another.”

Helpful Report

“The jewellery is lovely for a very reasonable price. I did have to spend additional money to get the strap re sized.”

Helpful Report

“Very helpful once through to a human and a replacement being sent after receiving wrong birthstone bracelet”

Helpful Report

Abbott Lyon is rated 4.3 based on 13,136 reviews