Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,356 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th June 2026

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Abbott Lyon 5 star review on 9th May 2026

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Abbott Lyon 5 star review on 26th April 2026

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Abbott Lyon 5 star review on 22nd March 2026

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2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't even received my parcel yet. So disappointed”

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“The products are amazing and each piece is made with such care and love. also the customer service and helpfulness is second to none, my piece was delayed, I was kept informed and updated every step of the process. I would definitely recommend and will definitely be coming back for future purchases”

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“Beautifully made jewellery, lovely designs, the perfect gift for any occasion, very classy looking and always getting compliments when wearing a piece.”

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“Horrendous.”

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“My parcel took far too long lomg to be delivered and only just made it in time for Xmas”

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“I recieved my order which i bought as a gift for my wife. It wasn't opened until Christmas day. I initially thought the second (stronger) band/bracelet i bought was to replace the original so I was confused on seeing two boxes. Anyway the stronger bracelet is a lot smaller than the other one and doesn't fit my wife's wrist. I'm hoping I can get a larger one as a replacement and return this one to you. I look forward to hearing from you. Kind regards, Andy Dunlea”

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“Beautiful bracelet gifting as an 18th birthday gift. Easy online access. Very quick delivery”

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“My girls really loved there gift”

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“First time using this website. Fantastic customer service and care. My daughter loved her necklace”

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“I have never used Abbot Lyon before so I thought I would use it to buy Christmas and birthday presents this year after seeing it advertised on the Tv. How wrong was I to use this company. I ordered at items at the start of December and I am yet to receive them. I got an email to say the item was not up to standard so was being remade and I was provided with a complimentary £200 voucher which was great for the inconvenience. I have since ordered extra items with guaranteed before Christmas delivery. And again I she yet to receive these items. I am still waiting for all off my items as none have arrived. I will not be using this service ever again and would never recommend it. Poor customer service and just an overall poor experience.”

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“Very poor quality looks cheap and the photos in the locker were terrible prints very disappointing considering this was a gift for a aunt who had lost her son”

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“I loved the product and the customer service was fantastic even around a busy Christmas time!”

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“What can I say!! Amazingly beautiful jewellery, I am covered with your products, as my daughter in law and granddaughters, whom I am sure shall carry the tradion, I shall be buying all year round, to leave as momentum of me, so well made!!! So many comments!!! Thank you abbott lyon”

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“Nice items delivery extremely long but nice items in the end and good price”

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“Made order 2/12 Not received DPD have no got parcel Poor communication Not delivered in time for Christmas Very disappointed”

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“Beautiful, my daughter loves it”

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“I ordered a customised bangle which looked amazing in the store. But it got delayed in quality checks as this company would like nothing but the best which is amazing. Some companies make you wait but because i told this company it was a Christmas present they wanted to make sure that live one felt special of Christmas so they offered me a free bracelet which came next day. They also are still sending out the original bangle which they have remade which is amazing. Overall i have been delighted by their service!”

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“Absolutely shocking service i ordered on the 8th of December and im still waiting, they even accepted they are in the wrong and gave me a voucher to spend promised it would still be there for Christmas and im still waiting as of the 30th of December Absolutely shocking company this is the second year running my purchases have not turned up and I will never make the mistake of ordering from them again and I will spread the word far and wide that this company should not be touched”

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“Still have not received the order. 15 days later”

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“Absolutely abmissal upto now, ruined the wife's christmas as her present didn't arrive offered £75gift card with guaranteed xmas eve delivery and this apparently went missing aswell and never turned up. Really unhappy with the whole experience”

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Abbott Lyon is rated 4.4 based on 22,356 reviews