Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,813 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After my son bought me a personalised locket featuring photos of my late father I ordered one for my mother. The service has been brilliant and the finished product really lovely . Thank you 🙏”

Abbott Lyon 5 star review on 26th December 2025

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“Absolutely fantastic service, all off my three orders arrived in time for Christmas wrapped lovely and the jewellery was fab, spot on, I’d recommend to anyone”

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“I ordered it on the 24th of November. Was meant to arrive on the 11th of December didn’t end up turning up till the 20th by then I wasn’t able to see the person who I bought it for. Was not given much information about when I would arrive despite emailing and speaking to their rubbish AI. Really wouldn’t recommend because of all the hassle it caused me.”

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“Bought a watch here before and perfect condition, so returned to order ring and I ordered the wrong size and the returns seems very good. Very happy costumer and recommended to everyone beautiful jewellery”

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“Perfect ❤️‍🔥❤️‍🔥❤️‍🔥”

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“Excellent first visit to Abbott Lyon. Recommended by a friend and so far I have not been disappointed with service or products. Will definitely use again.”

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“I purchased Stacey's Stories Doodle Heart Gold Pendant as a gift and to place on a chain with an initial charm purchased previously. The process was easy but I am incredibly disappointed with the item. It is so small and you have to look closely to work out what it is 😒”

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“I ordered 2 necklaces for my daughters , well what can I say, they are amazing my girls absolutely love them and are so happy . I ordered these as a last minute surprise and you’d didn’t t disappoint. The packaging was out of this world . The quality was beautiful 100%.”

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“Amazing what can i say my daughter was so happy can not fault it at all beautiful piece stunning”

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“Fabulous quality so pleased”

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“My watch looks stunning, arrived very quickly too. Would order again.”

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“I bought two custom pieces as gifts. Both are beautiful and the quality is very high. They did however, arrive much later than the estimated delivery date. I also found the customer service/email status updates very poor, which is why I have not scored higher. I would order again with hope of having a better experience next time”

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“The jewellery is always beautiful and I have brought several pieces. Last order was a Christmas gift and didn’t arrive by the original date. When I contacted AL they responsed straight away and ensured it was received in time for Christmas. Exceptional service and the personalised locket was stunning. Thank you”

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“Absolutely terrible didn’t even send what I asked for am still haven’t sent it out or got back to me”

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“This company is a rip off! I have yet to receive my Christmas gift that I ordered in plenty of time before the holiday.”

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“Very happy , lovely jewellery”

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“The most amazing jewellery, I know own multiple earrings, bracelets, watches and rings and I love them all”

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“Beutiful gold signature necklace for my granddaughter. Very pretty chain and nicely packed.”