Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely love Abbott Lyon! Their jewellery is so beautiful and elegant, and the quality has impressed me every time. I’ve now placed three orders, and I can honestly say I’ll always be going back for more. Their pieces make the perfect gifts — whether it’s for men, women, or even children, there’s always something stylish and meaningful to choose from. Highly recommend Abbott Lyon for anyone looking for stunning, timeless jewellery! 💛✨”

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“Had an issue with my order. User error. They said they couldn’t help as it had been processed already. After another email they kindly stopped the order and helped me out.”

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“The packaging was gorgeous. The extra attention to detail from opening the package right through to unboxing each jewellery piece. Beautiful dainty jewellery.”

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“I had accidentally ordered the wrong necklce. On emailing Abbott Lyon they responded straight away and arranged for a return and a credit note so I could re order my gifts. It was good customer service and I’m very grateful x”

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“My absolute favourite jewellery brand! For me, friends, family - there’s everything for everyone, and the quality is just unmatched!”

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“Got the heart earrings. The look a bit cheap 😔”

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“Great customer service, friendly and helpful, very quick to reply to any queries, looking forward to receiving my items!”

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“Had a little problem with a necklace but immediately and generously rectified🩷 cannot fault the communication or the jewellery.. Have purchased quite a few pieces and will more👍 .. beautifully wrapped and fast delivery...thanku all Marianne xx🌹🩷”

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“I had difficulties because there were delays with my deliveries as items were held up in custom but the customer service agent that I was dealing with was very helpful and kept me updatedf frequently. Thank you.”

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“Excellent customer service”

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“A beautiful pair of earrings. My original order was lost in transit but Abbott Lyon stepped in and sent out a second pair which arrived within 2 days!!”

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“I ordered the legacy birthstone bracelet in silver and I am so happy with the item it is so dainty and pretty and the gemstone shines beautifully in the light”

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“I never received the letter A with the chain”

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We understanding how frustrating this must be, your order is currently with Irish customs, and this stage, as its manual, can take a little longer than expected. Thank you for your patience while it clears and continues on to you.

“The best jewellery!!”

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“Perfect order every time, comes quickly even though it’s personalised item! The quality is unmatched an such good value for money”

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“Fantastic customer service.”

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“These earrings! They are actually my second pair as I love them so much and I wear them every single day they go with everything!!”

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“Great service and lovely oroducts”

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“Excellent service, beautiful jewellery, definitely recommend”

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“Jewellery is amazing. I really love it and lasts so well. Each piece is as described. I was disappointed when delivery said after Christmas but it arrived a few days later so Im not sure why that timeline was given.The only reason I gave it 4 stars was due to being charged 66 euros custom fees however when I emailed about same I was advised this was an error on the part of the courier and I will receive a full refund, which I am waiting for but can take up to 10 days. Their customer service team were friendly and efficient and responded immediately.”

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Abbott Lyon is rated 4.5 based on 22,818 reviews