Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“My Abbott Lyon watch gets me so many compliments daily. It looks so luxurious and the quality is amazing. Customer service from the company is also outstanding and they help if any delivery issues occur.”

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“Fantastic company , great service & happy to help with any queries with quick response . Can not fault them. Thank you.”

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“I love this brand. I have lots of items now, recently I had a fault with an item when it arrived. I instantly had a reply via chat and was refunded the cost and postage to reorder . Great service”

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“Amazing service and fast delivery! I had the gold watch which looks incredible in every way, will be buying again. Thankyou!!”

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“Hard to choose what to order! Delivered when stated. Ordered wrong size but a quick email and credit was sorted & returns label sent, just need to reorder correct size 😊”

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“The customer service at Abbot Lyon is second to none. My parcel arrived.. or so i thought.. but the 2 bangles were missing from the parcel. The parcel was delivered by Evri…. Say no more. I contacted Abbot Lyon straight away and they arranged for replacements to be sent. Highly recommended xx”

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“I contacted the instant chat help line after making a mistake with my order and my agent Luxando was very quick to help and sort out my issue. Thoroughly recommend the customer service and also the quality of the jewellery received through many otders so far.”

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“Very good customer service”

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“Very happy with my new watches good quality and look amazing on . Black Friday deal was a bonus .”

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“Had an issue with a fault clasp, Awakhe, Thandiswa, and a few other customer service assistants have been so helpful and kind to me. So refreshing to have such lovely customer service. I’m a long standing customer and will remain so. Thanks guys”

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“Delivery was very fast and my items arrived beautifully packed and secured. Gorgeous items, which I haven't taken off!! I cannot wait to order more from them!”

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“Absolutely obsessed & still looks brand new after wearing daily for over 2 months.”

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“Bought several items from Abbott Lyon + non have disappointed. Price r excellent as is the quick delivery service. As for returns if needed again, they won't disappoint as the service team r on hand to answer any queries u have about retuning things + if u email them there response is very quick... Bravo to all concerned 👌👏👏”

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“jewellery very good. Had Problem with delivery with EVRI now received ok. Thank you”

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“I was signed up to marketing emails when I never selected that, not a fan of forced marketing”

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“So happy with my item, fast delivery, and arrived in plenty of time for Christmas. Can’t wait to see my loved ones faces on Christmas morning”

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“I’m absolutely in love with this brand! The craftsmanship is exceptional, and every piece feels unique and thoughtfully designed. The materials are high-quality, and even after daily use, the jewellery still looks as stunning as the first day I bought it. Their customer service is also fantastic—friendly, responsive, and truly caring about customer satisfaction. I highly recommend this brand to anyone looking for elegant, high-quality, and timeless jewellery.”

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“I’m extremely happy with the 2 items I have ordered from you, the quality is superb and the service is excellent, thank you .”