Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.25

4.3 Rating 11,401 Reviews

80 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 13th June 2025

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Abbott Lyon 5 star review on 11th June 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although at first I thought this bag was a little pricey, the standard packaging it came in was absolutely lovely and was perfect for a gift! The bag feels very good quality and it arrived very quickly. I would be pleased to recommend this product and service.”

Helpful Report

Heya Thank you for taking the time to leave us a review. We're pleased to hear that you love your new bag and happy to hear that you'd recommend us too :) Many Thanks

“good product good service”

Helpful Report

Heya We're really pleased to hear this! We're glad that you love your new Abbott Lyon :) Many Thanks

“Delivery took a very long time (over 2 weeks).”

Helpful Report

Hi Emilia So sorry you had to wait for your shiny new order to reach you - I'm sure you were eagerly awaiting it's arrival! Sometimes international orders can get delayed by customs (I know, annoying!), but should arrive within a few extra days. Glad to see you've got it safely now - just let us know if we can help with anything. Thanks!

“i love it. the problem is that in lebanon, they work with a delivery company called armex ,which is horrible, instead of libanpost.”

Helpful Report

Hi there Thanks so much for your feedback. We always take these suggestions to improve so we'll look into this for you :) Do get in touch with any more suggestions for us to consider. Thanks!

“The watch was really beautiful just that it was a bit darken than I taught . I think I would have gone for the rose gold”

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Hey Sandra Why not both?! With the great SUPER40 sale on now you can grab a great deal! Treat yourself 😉

“Îm very happy, bag is beautifull and very chic. Quality is nice. but unfortunaletly it don’t stay closed a lot of time. It’s a pb in terms of safety. Maybe next time, you should found a solution. Thank you 😊”

Helpful Report

Hey there Thanks so much for your feedback, and we're so sorry to hear about this - it's not something we've heard before. Perhaps you'd like to get in touch with us directly by email with some more information - help@abbottlyonsupport.com Thanks!

“Quick and efficient service”

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Thanks Julie! Anything we could do to grab that elusive 5th star? Just get in touch with help@abbottlyonsupport.com with any suggestions! Thanks

“Very prompt service and watch looks lovely and of very good quality.”

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“The service and quality of the product was very high however the bangle was very small.”

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“Very happy with the watch and gift box presentation. Delivery was let down by Royal Mile. Whole process took 5 working days.”

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“First time bought a watch from this company and received great service! Easy to buy, received it on time, and looked great! However the watch stopped working after a week and I wrote an email asking what to do and they replied a day after which was helpful. In the end the watch fixed itself some how and still works great! Overall good service and would definitely recommend!”

Helpful Report

“I ordered the watch! Which was really beautiful, however, I also ordered an engraved bar to go with the watch , not only did it not come with the engraved bar, I emailed customer service for a refund because he watch was a present which I gave on the day so I couldn’t wait any longer for the engraved bar. To my surprise... no reply”

Helpful Report

Hi Mai Thanks for taking the time to leave us your feedback, and we're super sorry to hear about your missing engraving bar! It looks like we have emailed a few times, maybe this has gone to your junk or spam? Do add help@abbottlyonsupport.com to your safesenders to make sure you hear from us! Many thanks

“Really happy with the bag and watch I purchased but I got engraving for the watch and it's pointless as you can hardly see it, it has to be in a certain light so in my opinion a waste of £10. Great quality everything else”

Helpful Report

Hey there Thanks for your feedback, and we're so sorry to hear this - we'd love to sort it out for you! Can you pop a pic over to help@abbottlyonsupport.com so we can help? 😊 Thanks

“I bought my wife a watch as a Christmas present. I placed the order only a few days before Christmas but as promised the watch arrived in time and my wife loved it. My only criticism was that when ordering the watch on-line I was given the option to buy a gift bag for £5. I thought it was a little expensive but what the hell...it's Christmas. When the watch arrived it was already in a gift bag along with another gift bag so I spent £5 for a spare bag! If the website made it clear that all gifts come with a gift bag then I wouldn't have ordered another one. Still...pleased with the watch all the same.”

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“beautiful watch for a great price”

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“Received on time , and product , is the quality as promised”

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“good quality and presentation”

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“Nice bracelets”

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“Ordering process was great and the stock was available. Took a little while to ship but once "on the road" was fairly quick.”

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“Great quality products. Website is easy to use. However shipping too expensive.”

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Abbott Lyon is rated 4.3 based on 11,401 reviews