Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Abbott Lyon Toi et Moi ring is a particularly beautiful and sentimental addition to my collection. I was really impressed by the online design process, which allows you to visualise exactly what you'd like.”

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“This brand is just soooo stunning! The packaging is gorgeous, the Jewellery is so perfect and the quality is amazing. Something to suit everyone! 💘🥰”

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“Had a great experience with their customer service team! My bracelet broke unfortunately so I emailed them on a Sunday at 7pm, I got a response at 8pm on the same day with a full credit note to reorder my item which covered the cost for delivery! Very helpful and kind service.”

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“Stunning piece & great quality”

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“They kindly donated a raffle prize to our school raffle! These prizes really help us raise vital funds for the school and their support is so appreciated”

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“Honestly cannot fault this company, I’m really happy with their service. I ordered a gift for a special birthday which unfortunately got lost with EVRI naturally I was stressed about this and raised it with the company. Within 2 days they had an answer for me and dispatched replacements, they responded super quick to emails and really made me feel confident in their service. Thank you guys!”

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“I ordered the Floating Heart Necklace and I now wear it every day. It hasn’t tarnished and looks lovely. Would recommend this as a perfect gift for someone this Christmas!”

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“So please with I treated myself to this, it even more pretty in real life.”

Abbott Lyon 5 star review on 17th November 2025

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“I love the jewellery. I bought a solitaire ring which I love. It’s lost the gold of the ring you replaced it with no fuss. I received a new one and within a month it’s gone the same. I’m not very good at emails so as soon as I can sort it out, I will try and contact you to see if there’s anything else you can do.”

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Hi Sharon, thank you for reaching out to us! Please be assured that we are sending you an email with regards to your query so we can discuss this further. We advise you to keep an eye on your emails and look out for an email from hello@abbottlyon.com. We look forward to hearing from you!

“I don't understand why you send these emails asking for reviews before orders have been delivered? I have STILL not received my order yet. It was the same the last time I ordered.... receiving an email before my order. You're the slowest company I've ever ordered anything from for delivery. Takes weeks and weeks”

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I'm so very sorry to hear that your parcel isn't with you yet! Having checked on this, I can see that your order is currently awaiting customs clearance in Ireland - it'll be with you ASAP! If we may be able to help with anything at all in the meantime, please don't hesitate to reach out to our team at hello@abbottlyon.com

“Prompt delivery, beautiful items as described.”

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“Abbott Lyon provides high quality pieces at an affordable price. The look of elegance with a personal touch”

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“Great quality. Love every piece I have”

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“Just everything about AL is stunning and the customer service is perfect”

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“The quality is incredible. I wear gold my bangle bracelet all the time and it hasn’t tarnished at all which is always a worry when buying jewellery but I couldn’t be happier with it. I will definitely be purchasing again.”

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“Abbott lyon is the best jewellery brand I have ever used and the customer service team are so quick to help”

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“Blown away with everything I buy! Price is perfect, fast delivery & the packaging is insane!! Over the moon with my 3 piece pearl Belgravia & bracelet, definitely going to be buying more”

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“The pieces are just simply amazing and love how they are personalised to each person”

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“Excellent customer service & the jewellery is a staple piece. Even better that it’s totally tarnish free!”

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“I am obsessed with my Abbott Lyon gold hoop earrings! The quality is incredible — they feel luxurious yet lightweight enough to wear all day without any discomfort. The gold finish is gorgeous and hasn’t tarnished at all, even after frequent wear. They’re the perfect size: elegant enough for everyday use but still eye-catching for a night out. I’ve already received so many compliments! Truly a beautiful, timeless pair of earrings. Highly recommend!”

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Abbott Lyon is rated 4.5 based on 22,827 reviews