Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,828 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“I am obsessed with my Abbott Lyon gold hoop earrings! The quality is incredible — they feel luxurious yet lightweight enough to wear all day without any discomfort. The gold finish is gorgeous and hasn’t tarnished at all, even after frequent wear. They’re the perfect size: elegant enough for everyday use but still eye-catching for a night out. I’ve already received so many compliments! Truly a beautiful, timeless pair of earrings. Highly recommend!”

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“I ordered the double personalised heart pendant and I just cannot get over how beautiful it is. The quality is just amazing and I’ve worn it in the bath and there has been no tarnishing at all. Will definitely be repurchasing from here”

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“I have ordered multiple times and every time the jewellery has been beautiful and as described. Iv also had to contact customer service once and they dealt with my issue super fast and efficiently.”

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“Abbott Lyon customer services are the best I have ever had to deal with.. I had a faulty watch so contacted them and their communications with me were prompt and efficient and all sorted within 24hrs.. I recommend Abbott Lyon to everyone.. 🌟🌟🌟🌟🌟”

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“So this was the first personalised item I had ordered and it was for my birthday but there was a delay on a select batch of orders and mine included i was expecting maybe a couple of weeks but it was just over a month. It is absolutely beautiful it was the clover initial necklace in silver its beautiful 😍”

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“I ordered a personalised necklace for my Mother with all her grandchildren and great grandchildren's names on. Once I completed the order I realised I had missed a name. I contacted the team who responded extremely quickly and came up with a way to resolve the issue. The huge huge thank you to team. My mum is going to one happy Grandma/Great Grandma on Christmas day”

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“The products are of great quality and it’s so easy to personalise them for a personal touch. Great prices too.”

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“I recently purchased a necklace, that was personalised with myself husband and grandchildren, I put in my discount code, only to be charged £104, I contacted customer services, and explained what had happened, within 5 minutes it was resolved and I will get my refund within 3/5 days. Again thank you x”

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“Amazing service and insane jewellery that has never failed me!!”

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“So happy with all my purchases and I love all the piece of jewelries.”

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“As an avid buyer of Abbott Lyon Jewelery, I rarely have an issue, as always though on the odd concession, I have been completely looked after and my issue sorted without any fuss the customer service is amazing. Herminia looked after me today with a perfect solution and I'm truly appreciative of her help. Well done, I'm off to buy some more now 100% love Abbott Lyon. Sarah Hill x”

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“Asked for compensation on a pair of earrings I received that were faulty, super quick reply, very kind and helpful. I got store credit and it was a very easy experience.”

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“I bought the rose gold initial and birthstone necklace and haven’t taken it off, I get so many compliments it’s unreal, 10/10”

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“Good quality jewellery! So shiny and wear my pieces all the time. Stunning collections. Delivery is quick and efficient”

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“Absolutely stunning jewellery, great sustainable packaging and free personalisation, making it extra special”

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“Still haven’t received my order after two weeks. Terrible service. Will never be ordering again”

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I'm so very sorry to hear that your parcel isn't with you yet, Michael! Having checked on this, I can see that your order is currently awaiting customs clearance in Ireland - it'll be with you ASAP! If we may be able to help with anything at all in the meantime, please don't hesitate to reach out to our team at hello@abbottlyon.com

“I absolutely love Abbott Lyon. I wear their jewellery daily. Customer service is exceptional. Delivery quick!”

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“Beautiful bracelet for my friends 60th Birthday, i think she will love it. Great quality, fair price and beautiful presentation box.”

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“absolutely adore my new Abbott Lyon necklace!! it’s so cute and matched every outfit”

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Abbott Lyon is rated 4.5 based on 22,828 reviews