Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,215 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 7th June 2026

2843

Anonymous

Anonymous // 01/01/2019

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“I love the charm necklace I got, such great quality and stunning!”

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“My neclace came so pretty great quality”

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“From the order, to receiving my gorgeous products, Abbott Lyon were fantastic. I ordered myself the Essence 23 watch not long before Christmas, but then received one as a gift, so had to make a return… it was handled very quickly by the team and I really appreciated their help. My personalised necklace is absolutely stunning and is such a special thing to be able to wear my boys names around my neck. Highly recommend Abbott Lyon and will definitely be ordering again.”

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“Really good customer service - there's not many places that would go out of their way & pocket like they have. However customer service is very slow to respond and would be better if there was a phone line instead of email only.”

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“Fantastic customer service My husband’s bracelet broke and i was refunded immediately!”

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“Beautiful jewellery. Would highly recommend. I’ve purchased a number of items over the years and been highly delighted with all of them. The customer service team are fabulous if you need them for anything. They are quick to respond and extremely helpful and friendly. A fabulous service. Well done for getting things so right Abbott Lyon.”

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“I have the gold pendant necklace with the letter S and I think it's such an elegant statement piece.”

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“The jewellery is such amazing quality and worth ever penny!! Such a lovely gift and my go to jewellery place”

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“Abbott Lyon is one of a kind!! Personal, luxurious and affordable! Every item I’ve purchased is beautiful and high quality, not to mention the customer service!”

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“Gorgeous earrings and such a good price for the quality. Great customer service and packaged beautifully.”

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“Customer service more than made up for slight error we had, cannot fault the customer service, it has been outstanding”

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Thanks so much for your kind words about our service! I'll be sure to pass this on to our team 🧡

“I have ordered many times from Abbot Lyon and love their jewellery. I was missing an item from my last order, however contacted their support team who replied promptly and resolved this for me. Thank you”

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“In LOVE with my earrings and watch, I absolutely love this brand such amazing quality.”

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“Customised a necklace (gold heart locket) for my sister of our two childhood pets & she loves it so much. Hasn’t taken it off yet, thank you Abbott Lyon!”

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“Stunning pieces especially bangles and bracelets. I just love hoops and chains”

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“Great experience with all my purchases and loveit”

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“Really disappointed, ring made my finger go green, also the ring is now a horrible colour, only had this for christmas and cost nearly 50 quid ! Will not buy from this site again.”

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I'm so sorry that this happened, Emma! This is really disappointing to hear. If you haven't already, please contact our team at hello@abbottlyon.com with a picture of the issue so that we can assess this and help you to take the best next steps with your order. We look forward to hearing from you soon😊

“My necklace unfortunately broke after 2 weeks but I received the best customer service. I had a response within hours and gave me a discount code worth the amount of the necklace so I could either reorder or pick something else. Really impressed with the customer service! Would highly recommend! Thank you!”

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“I absolutely love Abbott Lyon jewellery! The quality is outstanding — each piece feels luxurious, well-made, and designed with real attention to detail. I especially appreciate how timeless yet modern the designs are, making them perfect for both everyday wear and special occasions. The packaging is beautiful and feels very premium, which makes it ideal for gifting. Delivery was quick and the whole experience felt seamless from start to finish. I’ve received so many compliments on my jewellery already, and it still looks brand new after regular wear.”

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“Amazing customer service. Resolved my problem in minutes , very good outcome . Highly recommend Abbott Lyon 🌟🌟🌟🌟🌟”

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Abbott Lyon is rated 4.4 based on 22,215 reviews