Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,817 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it!! great quality and doesn’t tarnish”

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“Left waiting for updates that never came. The product itself was very nice but the communication from the company was terrible. Was given a delivery date for the product to arrive and it did not. No communication from the company and when I then checked, they could not give me an update. A month after purchasing and a couple of days before xmas the product arrived. There definitely needs to be a change in how the company communicates with individuals who have purchased foods.”

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“Use a different courier I haven’t received a parcel ordered the 30th November which was a Christmas grift!”

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“Good communication throughout . Arrived on time. Very pleased with locket and necklace”

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“Beautiful name necklace for my granddaughter. Speedy service in time christmas.”

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“Ordered a personalised charm for my wife in memory of a family members passing and we were sent a charm that says something completely different not a very good start for a main part of a Christmas present”

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“Excellent - always a good experience”

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“Product is a bit of a disappointment, the ring is so thin you cannot read the engraving which defeats the whole point of it.”

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“Terrible service lack of communication only half an order delivered ruined Xmas still not sorted will never use again poor poor poor”

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“Everything I ordered was loverly good quality and both daughters loved everything”

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“A fantastic company to order from kept up to date on progress the whole time quality items im so pleased”

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“I ordered a beverage with 4 names. Absolutely beautiful. Highly quality and loads of comments from family and friends. Highly recommended, I certainly will buy from this company again.”

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“Beautiful watch nicely presented and the bracelet is very delicate and classy piece of jewellery. Very happy with the purchase and would recommend this company”

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“I still have not received my order and it’s really disappointing as it was a gift for my daughter.”

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“I ordered a personalised bracelet for my daughter for Christmas , the communication was excellent from ordering to delivery. I was kept up to date with every process. My daughter absolutely loved it and I do too. Thank you so much”

Abbott Lyon 5 star review on 25th December 2025

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“My daughter absolutely loves her birthstone necklace”

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“Beautiful jewellery, pretty packaging for a gift.”

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“Service with Abbott Lyon has been grand, updated each step of the way but been let down when it has come to delivery. The parcel is with Evri and was suppose to be delivered before Christmas but I have still yet to receive it. Contact with Abbott Lyon and was only told that evri have had a delay. When contacting evri they have responded with the item will be delivered on the 24th due to a delay and they will be in touch. Still hasn’t been delivered and no further response from them. This was a Christmas gift and was ordered well within the time for expected delivery as well as extra paid for delivery to make sure it arrived in plenty of time. I’ve received an email to review an item I’ve yet to receive and unfortunately the only thing I can review is the poor delivery service.”

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“Where is tI order jewellery for my partner and I'm still awaiting delivery. Evri say the have got the parcel but are failing to delivery for this Christmas. Perhaps it may arrive for Christmas 2026, but I won't count on it.”

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“1 word brilliant”

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Abbott Lyon is rated 4.5 based on 22,817 reviews