Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,789 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

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“Had a query about my order and Monde responded very quickly and was happy to help ☺️”

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“Although it was a problem with the courier who lost my item, it took quite a few requests before a replacement was sent. Replacement was sent via a different courier and was received very speedily. Very pleased with the jewellery.”

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“Didn’t get any instructions on how to attach the charm to bracelet so sent message via ai and then email and got a swift response and all sorted. Would definitely buy again. Great jewellery and excellent customer service”

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“Perfect earrings, I’ve been looking for a pair of Huggies for so long and am so pleased I ordered these.”

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“Just ordered 2 beautiful necklaces for my granddaughters from Abbot Lyon and they are perfect they are going to love them for Christmas. Two years ago I bought this name necklace for my daughter who wears it daily since in the shower..swimming on holiday and it's still as perfect today as it was when I bought it Abbot Lyon jewellery certainly and genuinely does what it says it does and remain untarnished and perfect for years to come I know I have proof of this and will be buying many more wonderful pieces in future”

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“Received thankyou all good christmas present 🎁”

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“Ring size to small even tho I am the size I ordered ,and I have returned the ring today . The names on the ring you couldn’t see the ring advertised shows the engraving much larger than received .very disappointed .”

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We're sorry to hear the ring wasn't quite right for you, this must be very disappointing, especially with a personalised piece. Thank you for sharing your feedback with us, our team are here to support with next steps.

“The bracelet I bought from Abbott Lyon is lovely. Sadly the first delivery went astray, but the customer service department could not have been more helpful and a replacement arrived within days”

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“Ordered 2 watches and requested one of them to be engraved… it wasn’t. There was no communication this will be case..”

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“You had trouble finding my order when I got in touch with you it took time but you sorted it out for me I was very pleased with the service I got”

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“Beautiful jewelry a lot from this company, cause it’s so nice”

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“I have not received my chain with names and no reply no one to contact or reply back to me”

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Lisa, I can understand how frustrating the wait must be. Your order is currently with customs for clearance, which can take a little time. Thank you for your patience - it should begin moving again soon, and our team is here if you need anything in the meantime.

“Excellent customer service. Couldn't do enough to help”

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“Easy to navigate website with some beautiful jewellery. Will definitely order again”

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“Very helpful and kept me informed about my delivery”

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“I ordered a custom made bracelet and it was stunning”

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“Beautiful watch but it came scratched so not happy”

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Sammi, we're glad you love the watch design, but i can understand how disappointing it is to find it scratched. If you can email us photos of the damage our team will be happy to take a look and help with next steps.

“Very nice stylish item”

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“This is my second year buying from Abbott lyon for Christmas presents. And will definitely be buying more in the future 🥰”

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“Such ease when ordering a personalised item, lots of communication and updates from brand! Beautiful quality and long-lasting pieces! High value for what you pay !”

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Abbott Lyon is rated 4.4 based on 21,789 reviews