Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,830 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Such great quality jewellery, amazing selection of items. Love this brand! Still obsessed with my pieces”

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“Love Abbott Lyon. Excellent customer service and the most beautiful products. Also quick delivery”

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“Excellent customer service, professional, helpful and hassle free as it should be. Slight issue quickly resolved. Keep up the excellent service.”

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“Unreal! Love the products”

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“Best customer service I have dealt with in years ! Prompt responses, precise and more than happy to help. 5 stars from me.”

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“The customer support is absolutely amazing you couldn’t ask for more!”

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“Fantastic customer service, nothing too much trouble. Lovely products too, thank you”

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“I placed my order at the end of October and I still haven’t received my necklace ! It was for a birthday present and I had to go out and buy another gift as I still have not received my order! I have ordered before and have never had any issues but I am very disappointed that I have spent a lot of money for a gift I haven’t received,”

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We’re very sorry for the delay and completely understand your frustration! Your order is currently in customs clearance and should be with you soon. We appreciate your patience and are here to help if you have any further questions at all

“Gorgeous staple pieces in my jewellery collection!”

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“i love my products from abbott lyon they are great quality, i wear them in the shower and they never discolour the delivery is fast and customer service is great”

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“The team are so easy to communicate with the wait time for a response is so fast if you need to follow up on an order. Great deals and never disappointed with any products I've bought! Amazing service all round”

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“My delivery went missing and Abbott Lyon were super speedy in replacing it. It’s lovely and great quality.”

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“Such beautiful unique pieces that would be a perfect gift for someone special!”

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“Customer Service via email , fast. Efficient and Excellent .. resolved my order refund immediately, due to an error on my part . And I ordered a new item .. Thank You so much.”

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“Brilliant service from you & your team, quick response from you, very delighted with the outcome a very happy customer.”

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“I ordered name necklace - it arrived engraved but the name was not centred I’m not sure if this was my fault or not but I was immediately sent a replacement without charge - excellent customer service and beautiful quality necklace - this was not my first or last time using Abbott Lyons”

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“Very helpful customer service”

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“Amazing quality. Has not tarnished or faded”

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“Always so attentive. Will always get all my jewellery and gifts from here. Any query I have it gets answered straight away.”

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“I’ve said it once and I’ll say it again. Best affordable watches around!!! This one is a must!!!”

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Abbott Lyon is rated 4.5 based on 22,830 reviews