Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly can't fault them at all. I had some earrings that had broken and they were super quick to resolve the problem within a couple of hours of me first emailing. I can't rate them enough, the jewellery is always good quality. I've ordered from the lm a few times now and can't fault the customer care or the products at all.”

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“Absolutely amazing customer service! Very helpful, and so quick at replying! I love my Abbott Lyon jewellery! Thank you 😍”

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“I contacted customer services regarding an order and the issue was resolved in less than 24 hrs. The outcome of my issue totally exceeded what I expected and I’m very satisfied. I have several pieces of jewellery now and never been disappointed.”

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“Couldn't be more happier with my jewellery! I am OBSESSED”

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“Great services and so understanding for a mastske that wasn't therebl fault. Thank you. Will order again at some point.”

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“Absolutely fantastic customer service . I recommend this company to everyone and I’m forever buying off there site .”

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“Abbott Lyon are just dreamy! Everything they stand for, the business ethos and the products too! I have been a fan for over 10 years!”

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“Abbott Lyon have the most gorgeous pieces of jewellery and they have something for everyone! I've worn my pieces every day since I have received them and I get so many compliments on them. My order was delivered so quickly and was packaged really well. Ordering was a very simple process; very easy to do, and I also received a extra, free bracelet with my order because I spent over a certain amount!”

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“The customer service department is so good. They were so quick at replying and the assistant Sindiswa was so helpful.”

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“I contacted customer services with an issue and it was resolved very quickly! The customer services team are friendly and professional. Very happy with customer service!”

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“I received the watch I had ordered and unfortunately it was faulty. I was very disappointed as it was for a Christmas present. I sent photos via email to the customer service team and within 24 hours they had credited my account to order again as agreed the photos showed some damage. They turned the situation around and I would not hesitate to order from them again. Thank you”

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“Delivery is fast and the jewellery is gorgeous. Some amazing personalised pieces at a great price too. Something for everyone and never disappoints.”

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“I needed to return a bracelet as it was too big and re order a smaller size. Excellent fast customer service amd fast delivery. Items are beautiful.”

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“I shopped in the Black Friday Sale and the offer meant I would receive a free bracelet but that never arrived with the order so I contacted customer services who responded so quickly and resolved this issue immediately with such a lovely pleasant attitude. They really could not have been any more polite and helpful I would thoroughly recommend this company all round... wonderful”

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“Lovely very delcate very pleased.”

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“Love this brand! So boujee and high end. Will definitely keep purchasing from here.”

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“Cannot recommend Abbott Lyon enough! They went above and beyond to help me out with an issue I had. Very quick when replying to emails and I have always been delighted with the the quality of the beautiful jewellery I have received :)”

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“Amazing customer service and very helpful, if I could give more than 5 stars I would.”

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“Unfortunately I had to cancel my order due to a bereavement and they couldn’t have been more understanding. Customer service outstanding Very very pleased with the service”

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“The whole experience was sooo smooth. Customer service? 10/10 besties — super quick replies and actually helpful (rare these days lol). The prices felt really fair for how luxe everything looks, like “I’m expensive” energy without actually being broke after. Delivery was fast too — my parcel pulled up earlier than expected like, “hey girl. And returns/refunds? No drama. No attitude. Just easy. They processed everything fast, which instantly boosted my trust level.❤️❤️❤️”

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Abbott Lyon is rated 4.5 based on 22,827 reviews