Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,941 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 21st April 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just received the most beautiful locket necklaces for my Mother and Mother-in-Law. It took about 4 weeks including delivery as the items were personalised with pictures.”

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“My favourite jewellery brand. I think their prices are so reasonable, the quality is the best they have a massive range of stunning pieces to choose from and they’re all so up my street I want them all so always great for birthdays & Christmas! AND they come in the most beautiful packaging, perfect for that Instagram snap shot!”

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“They had a very quick response and were very friendly and helpful :)”

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“Great quality pieces, don’t cause any irritation to my skin, there’s something for everyone’s taste, affordable prices too - Here I have the - 22mm Hammered Hoop in Gold”

Abbott Lyon 5 star review on 30th October 2025

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“In love with my earrings, perfect, delicate and came so fast!”

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“Incredible quality jewellery! I love how elegant the pieces look and also how they don’t tarnish! They arrived super quickly- will definitely be suggesting to my friends”

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“Iv ordered a couple of items from Abbott Lyon. They come in gorgeous packaging. I wear all pieces daily and are beautiful.”

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“I love the products and delivery was so speedy. The pieces look fantastic, and I get so many compliments.”

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“Such a great service and option for personalisation on the talisman necklace I chose”

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“Abbott Lyon ordering process was very simple and easy. There was no trouble deciding what to buy as I could’ve bought so much. I will send an email keeping me up-to-date with my parcel. I think the price is a fair price point I don’t think it’s cheap but I don’t think it’s too expensive it’s very affordable, which is good and when my package arrived I was really impressed with the packaging. It was all recyclable.”

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“I bought the floating heart pendant with a couple of birthstone gems for my babies and I could not be happier with what arrived! Everything is so perfect and I've even got more space for gems, should I want it!”

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“I was kept informed of the whole process and the jewellery is absolutely beautiful! It’s excellent quality and really eye-catching. I’m impressed by how thorough the updates were throughout the crafting process and it was delivered within 24 hours of being dispatched!”

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“I raised a query regarding my order as an item was missing. Although this was queried and I was asked for further information, a replacement for the missing item was sent out and arrived promptly. Thank you.”

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“Such gorgeous items, fab quality and reasonable pricing! I love my personalised items! So sentimental!”

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“Excellent products, reasonable price, fast delivery! Quality of the products is incredible!”

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“Love the jewellery”

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“Customer service really helped. Especially Ziyanda, who was absolutely fabulous. I was worried my order may not arrive in time, but I was reassured, it was on its way! They sent genuine care and compassion when I was worried about a potential delay. My item came in time. Phew. Thank you again for helping me stay calm. Sophie x”

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“Ordered for my best friends 40th. Didn’t arrive on time took weeks to come and totally embarrassed me by not having a gift for her birthday. Will never order again. Customer service shocking. Give about 6 weeks for it to arrive.”

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We’re so sorry your order didn’t arrive in time and for the disappointment this caused, Stephanie - that’s not the experience we want for our customers. We truly value your feedback and will review what went wrong to improve our service. Please don't hesitate to reach out anytime at all if we may be able to assist