Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,941 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 21st April 2026

2841

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast delivery and amazing customer service. The jewellery is high quality and is definitely worth the price”

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“Fantastic Customer Service from the Abbott Lyon team! always super helpful and supportive. Thank you and looking forward to shopping with you all again soon!”

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“As a repeat customer with Abbott Lyon the quality of products is just fantastic”

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“Brought a pair of earrings for my daughter and one of her earrings broke. I Contact Customer service they got back to me and sorted it out very quickly. I had a few issues with re ordering and I just contacted them with quick response. Excellent service.”

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“I found live chat very quick and helpful, also email replies, concerning my query. Item not received yet but on its way. Happy to give further feedback when received. Deb”

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“Really lovely jewelry . Such unique designs at affordable prices. Great for yourself and presents .”

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“Absolutely love the brand and quality have yet to be disappointed with an order”

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“The website is easy to use and the jewellery is just gorgeous. I wear mine every day, so easy to dress up or down!”

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“I ordered a personalised locket that came and it had a slight scratch on the photo, when I spoke to Abbott Lyon about it they emailed me back the same day and rectified it straight away with a refund code. The customer service team are excellent and very responsive.”

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“Best customer service by far straight into solving the issue x”

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“Worn my earrings everyday since receiving them and they still look brand new! So impressed with the quality!”

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“The most beautiful personalised products! Amazing quality, come beautifully wrapped and arrived really quickly!”

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“Live chat was horrendous! I waited as advised for over half an hour,and then they cut me off! I tried this a couple of times,but was just kept waiting,so in the end I e mailed them,and I got an extremely helpful reply very quickly,and my issue was resolved straight away.”

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“Beautiful moon and stars ring, wrong size came but returns are excellent and refunds quick. Thank you.”

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“Excellent customer service! Very happy with my purchase”

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“Such a wonderful brand that cares about creating good quality products for their customers. Their jewellery is beautiful, durable and quite clearly made with love.”

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“I absolutely adore the Uniquely Yours Fingerprint necklace, its stunning 🥺 I got it engraved with my sons birth date and name along with his birthstone and I couldnt be more in love with it!”

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“Delivery was so quick! Perfectly wrapped in the cutest packages which makes it more exciting!”

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“Delivery was so quick! Perfectly wrapped in the cutest packages which makes it more exciting!”

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“Properly the best customer service I have ever experienced 100% brilliant. Can not thank them enough for helping me with my issue so fast and resolved within a day..”

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Abbott Lyon is rated 4.4 based on 21,941 reviews