Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,827 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a joy with Abbott Lyon. Fantastic brand and beautiful jewellery.”

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“Love this brand so much and the team are amazing !”

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“Love this brand so much and the team are amazing !”

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“I love my personalised name necklace with my husbands and children's name on”

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“I had such a great experience with Abbott Lyon. I ordered the Essence Gold 23 and honestly, it exceeded my expectations. The quality feels premium, the gold tone looks rich and elegant, and the packaging was beautiful. Delivery was quick and everything arrived in perfect condition. I’ve been wearing it every day and it still looks brand new. Overall, super happy with my purchase and would definitely recommend!”

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“I have emailed a few times with questions and the team have been fantastic in helping me - replying really quickly as if nothing was too much trouble. Thank you so much again!”

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“Abbott Lyon jewellery never fails to amaze me honestly you can tell the love that goes into the stuff. So elegant and beautiful.”

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“Honestly the best customer service I've encountered in a long time. Someone got back to me very quickly regarding my query, it was sorted in no time at all and everyone I dealt with were so friendly. They couldn't have done more. They have made it so easy for me to order a replacement without any fuss. A credit to your company!”

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“Prices are great compared to the prouduct quality. Great customer experience”

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“Very happy”

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“Abbott Lyon customer service team could have not been any more helpful when I contacted them about the item I purchased 5 star service”

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“Im super happy and super pleased about Abbott Lyon. They have the most beautiful pieces of jewelry for absolutely everyone, and the quality is just outstanding!”

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“Hi this was my first time ordering and I didn't notice til afterwards that my email was wrong. I sent a request to change it so I didn't miss any updates and this was all resolved in less than 24hrs. Excellent Customer Service and such a quick and friendly response!! . Also I was gifted a bracelet previously and the jewellery is amazing as well. Would 100% highly recommend this company !!”

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“Amazing service today speedy service and going the extra mile to help my situation”

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“Another excellent necklace, good price too. I bought one for a gift and one for myself as they was on offer. Beautiful packaging and quick delivery.”

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“Customer service top, delivered very quickly 😊 item purchased is a gift that hasn't been opened yet, so unfortunately I can't comment on that yet, but I'm positive it will be gorgeous 😊”

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“Such wonderful customer service! I reached out with a question about my order and I was contacted almost immediately by the lovely team who were so kind and helpful in helping me.”

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“I cannot fault the customer service I have received when my first parcel went missing. The intervention and communication by you with the courier service got them moving and finally looking into where my missing parcel was. Sadly it was lost and I am delighted with the swift replacement from you which has finally arrived. I am beyond delighted with the bracelet and I hope my grandson loves it just as much! Thank you so much for all your help and support.”

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“The help I received with a query I had, the customer service team were brilliant, they resolved it with in 10 minutes, communication was fantastic, that's why I like shopping with Abbott lyon.”

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“I just love this brand so much the quality of the jewellery is lovely and I think it’s so nice how you can personalise your jewellery if that’s for you or a gift! I’m obsessed with my watch I got I wear it all the time.”

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Abbott Lyon is rated 4.5 based on 22,827 reviews