Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.42

4.4 Rating 21,315 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 27th February 2026

2819

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive received a few items from AL and always been really happy with them especially the zodiac watch so I thought I'd order my friend a special 60th present of a name chain with her grandchildrens names on .but when it arrived I was highly disappointed..sadly the names can not be read clearly ,its very thin also.highly disappointed 😞”

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“Abbott Lyon knock it out of the park every time and are especially great for gifting. I'd so highly recommend for the perfect balance of price and quality.”

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“Beautiful gold bracelet made for my sister, will definately buy other products from here. Great service and delivery lovely packaging just perfect and sister loved it”

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“Its beautiful jewellery but the price of a gift box is far too high and it would have been nice to give it in a box”

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“love the jewellery but was a little disappointed with this buy bought item then 8 minutes later received a 2 for 1 offer did contact to cancel but was told too late ? but could return once received then order again with the offer thought was a little silly”

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“Very easy website to use. Very easy to use. Great quality products”

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“I am extremely disappointed I bought the personalised bangle iv only worn it twice but unfortunately the clip keeps coming undone I will be contacting customer service as it's now broken after falling onto the floor 😔”

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Hi Debra, we’re really sorry to hear this and for the disappointment caused. Our team has now been in touch and issued a store credit code to help resolve this for you. 🧡

“Love the products, customer service is just what you want too.”

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“Fabulous quality ,great quick service ,affordable prices ,perfect watch bangle set for my daughters 21st birthday .”

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“Obsessed with Abbott Lyon pieces. I have so many items that have been so commented on. My personalised items are my absolute favs - I have one with my birth sign my husband (who has passed aways) initial and birthstone, just so special and jewellery so meaningful that they have to be treasured”

Abbott Lyon 5 star review on 18th February 2026

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“Hi quality jewellery, very easy to order and the wife was over the moon with her surprise valentine present”

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“Stop using Evri to deliver your products”

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Hi Laura, thank you for your feedback. We’re sorry for any frustration caused by the delivery experience and appreciate you bringing this to our attention - we'll pass this on to our team!

“Love my jewellery collection fr Abbott lyon”

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“Great service and value for money lovely jewellery for giving as gifts”

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“Beautiful earrings a gift for my friend for Chinese new year . She loves them , is thrilled she does not have to take them out when showering and can wear her perfume without consern of damage to her jewellery.”

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“Have not received bracelet which was bought for present”

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Hi Louise, we’re really sorry your bracelet didn’t arrive, especially as it was a gift. Our team have looked into this and unfortunately your parcel has been lost in transit by the courier - we have issued a full refund, and we truly appreciate your patience and understanding.

“Great customer service dealt with my issue straight away. Very happy with the beautiful jewellery pieces I have ordered. Will be using this company again in the future.”

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“Absolutely fantastic service from start to finish 🤌 Highly recommend”

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“My first ever order and couldn't have been more delighted. Lovely quality product with a good luxury feel with the added bonus of personalisation which took the product to another level all together . I am sure the recipient will love it as much as myself . Easy to order and super prompt delivery too”

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“Initially the wrong jewellery was sent by accident. But the customer service was good and they resolved it quickly! Even letting me keep the wrong items making the order even better value!”

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Abbott Lyon is rated 4.4 based on 21,315 reviews