Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.42

4.4 Rating 21,320 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 28th February 2026

2821

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received bracelet which was bought for present”

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Hi Louise, we’re really sorry your bracelet didn’t arrive, especially as it was a gift. Our team have looked into this and unfortunately your parcel has been lost in transit by the courier - we have issued a full refund, and we truly appreciate your patience and understanding.

“Great customer service dealt with my issue straight away. Very happy with the beautiful jewellery pieces I have ordered. Will be using this company again in the future.”

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“Absolutely fantastic service from start to finish 🤌 Highly recommend”

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“My first ever order and couldn't have been more delighted. Lovely quality product with a good luxury feel with the added bonus of personalisation which took the product to another level all together . I am sure the recipient will love it as much as myself . Easy to order and super prompt delivery too”

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“Initially the wrong jewellery was sent by accident. But the customer service was good and they resolved it quickly! Even letting me keep the wrong items making the order even better value!”

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“Everything!! The products are unreal but the customer service is also great.”

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“Purchased a bracelet and earrings for a friends birthday. I was really pleased with the quality, and the beautiful packaging.”

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“I am very happy with all my pieces of jewellery and if I've ever had a problem it has been resolved very quickly with no problems I like that the pieces are personalised and would recommend them to others”

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“beautiful so pleased with it. really quick considering it is a personal peice.”

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“Beautiful necklace gifted to daughter, she was overjoyed with it”

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“Very pleased with the service. Quick delivery time and good communication.”

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“Absolutely beautiful items. Fantastic customer service.”

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“Beautiful jewelry and amazing packaging. The personalization is perfect and it feels much higher quality than other high-street brands. Great for gifts! Highly recommend.”

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“Lovely pieces of jewellery the mrs was very happy”

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“We lost two grand children in 5 weeks it’s been a hard time for us . I ordered three necklaces with the names Luna and Blake for myself Luna and Blake’s mum and my other daughter .. we carry their names with pride in this beautiful piece of jewellery”

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“I orderd the heart ring for my daughters birthday (which arrived quickly) unfortunately the ring was too small, I reached out to Abbot Lyon to ask about an exchange and they responded on the weekend offering how they could help. They also followed up with another email asking if i needed any more help. The customer service was really quick in responding and personal. I will definitely be shopping at Abbott Lyon again, and the heart ring was beautiful 😍.”

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“Beautiful earrings very fast delivery would definitely recommend”

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“Very good and attentive. I had a problem with my recent purchase and you guys smashed it out the park with helping me get it sorted!!!!”

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“My go to place for jewellery! Such gorgeous designs, amazing quality and genuinely such treasurable pieces. Great prices, fast delivery and extensive range.”

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“Bracelets are absolutely beautiful,great value for money”

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Abbott Lyon is rated 4.4 based on 21,320 reviews