Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,816 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife loves this jewellery & the customer support is excellent, recommended”

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“Beautiful designs. I’ve bought necklaces, bracelets, earrings and even got hubby to treat me to the star bracelet. Every piece is unique and special.”

Abbott Lyon 5 star review on 6th January 2026

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“Very well crafted piece of jewellery,”

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“Jewellery that I have received from Abbott Lyon has been lovely quality, I never take my earrings or bracelet off, there is no tarnishing, still looks as good as new”

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“I ordered an initial bracelet for my daughter for Christmas. Unfortunately it caught on her sleeve and broke. I contacted Abbott Lyon to ask if it could be mended and received a reply to my email within the hour. I was very kindly offered an exchange or my daughter could order something else to the value of the bracelet plus postage. Excellent service. I did not expect this but will definitely reorder the bracelet and continue to use Abbott Lyon as their personalised jewellery is beautiful.”

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“Stunning, high quality pieces perfect for any occasion or gift. The craftsman ship is second to none and the pieces are the perfect accessory to complete any outfit. Quick delivery and the packing was brilliant.”

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“The amazing quality and great selection of jewellery”

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“Stunning, high quality pieces and excellent packaging.”

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“I contacted Abbott Lyon customer service via email after identifying a fault with my new bracelet. Within minutes I received a response from a member of the team who was very helpful and understanding. Only a few days later I received further correspondence from the team to offer me a full refund and additional compensation voucher to spend on a new item. I am very grateful for the professional and timely support from the team. Thank you”

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“Support was great!”

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“Very fast with help to you and resolved my matter fast happy with everything thank you”

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“Quick delivery over Christmas period. My daughter loves the watch thank you.”

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“Abbot Lyon solved my query within a few days , I sent them a few photos and my order details and they sorted my issue out straight away . I will 1000000% recommend them just for their customer service alone !”

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“Amazing customer service. Response via email was within 24 hours and my issue was resolved straight away. Lovely products amazing quality. Thank you ☺️”

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“The most recent of a few Abbott Lyon products bought or gifted and as fabulous as ever. Amazing quality, fast delivery and jewellery that stands the test of time!”

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“I bought the handwritten leather bracelet for my husband for Christmas. He absolutely loved it! The personalisation is beautiful and the quality is top-notch. It made for such a special, memorable moment. I will definitely be ordering from Abbott Lyon again.”

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“I received my order with a slight fault. I got in touch with customer service in Abbott Lyon. They were so helpful in rectifying this issue. It was extremely quick and they were so helpful. The issue was resolved and I am extremely happy. That exactly how any issues should be resolved! Thank so much. Took the stress out of a difficult situation.”

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“Customer Service was Excellent. Really pleased with my Experience”

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“I’m so pleased with all my purchases and when I needed to contact them with a small issue, it was resolved straight away. I would definitely buy from Abbott Lyon again.”

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“Very friendly team, fast at responding and resolving problems Great team”

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Abbott Lyon is rated 4.5 based on 22,816 reviews