Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,317 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 12th June 2026

Nicky M

2845

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a necklace for my wife as a Christmas present however it didn’t arrive until well after Christmas, it was ordered well before Christmas, plus I was sent emails stating that delivery would before Christmas, very disappointed.”

Helpful Report

We’re very sorry for the delay and completely understand your disappointment, especially as this was a Christmas gift. We sincerely apologise for the emails giving the wrong delivery expectations and for the frustration caused. Thank you for your feedback - we’ll use this to improve our communication and delivery process.

“I received a pair of Huggies hoop earrings with the heart on last summer and was delighted with them. This Christmas I received another pair of pair in silver with a green heart they are lovely great quality and not too heavy so I wear all the time. With this in mind I purchased a tennis style bracelet for my daughter just after Christmas and it’s lovely I am really pleased with the quality and my daughter loves it too. I can see us being return customers. Going forward Abbott Lyon will be the first place I look for special gifts.”

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“Beautiful watch and great service”

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“amazing from start to finish emails to keep up to date and welcome will definitely order again”

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“Best jewellery ever ! Only wore Pandora before and I’m so glad i made the change :) earrings are stunning ! Best watch and I won’t buy jewellery anywhere else now ! Already sent my partner a must for Valentine’s Day :)”

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“I had no problems with a returning was quick and easy and no problem with getting my product sorted. Thank you abbott lyon for speedness”

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“The best place for personalised jewellery”

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“The necklace is lovely, just what my daughter wanted..”

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“Very well made and good quality. Will definitely order again, thank you.”

Abbott Lyon 5 star review on 5th January 2026

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“Beautiful jewellery again from Abbott Lyon. I always get alot of compliments when wearing. Ive not got both gold and silver sets. I will be ordering more soon.”

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“Didn’t receive the leather bracelet I bought for Christmas for my husband. After sending many emails and only receiving the odd one back, I eventually found out it had been lost in transit. I’ll never order another thing from here, i understand mistakes can happen but the commutation was absolutely terrible.”

Helpful Report

We’re truly sorry for the frustration and disappointment this caused, especially as it was a gift for your husband. Unfortunately, your bracelet was lost in transit, and we sincerely apologise for the poor communication along the way. A full refund has now been issued, and we completely understand your frustration. Thank you for sharing your experience - we’ll use your feedback to coach our team and improve.

“Absolutely stunning bracelet and speedy delivery Will definitely order again”

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“Really quick delivery came in enough time to wear for new years eve. Really nice quality. I had the heart earrings and necklace in green. Really pleased”

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“Amazing as always!”

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“A good choice of jewelry and watches. One of the gold link watches has been bought for a grandchild as a birthday present. She chose this from the website. Excellent communication from Abbott Lyon, also very good delivery, on time and very well packed.”

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“Very good customer service. My demand was met promptly, the product is very very good quality, fast delivery. Would definitely recommend.”

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“Sent the wrong items. Wasn't happy the customer service was terrible”

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I'm so sorry to hear this Hayley! If you haven't already, please do contact our team on hello@abbottlyon.com so that we can get this sorted for you right away

“I love my knot bangle. Such good quality and exactly what it looks like online. Quick delivery and great customer service with progress notifications from ording to receiving the parcel. Pacaging is so good too.”

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“I really love my new huggy heart earrings. They are a staple for my earring stack! Which is always fun to experiment with and I love the quality of Abbot Lyon and cannot recommend them higher!”

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“Brilliant company been using for a few years new great jewelry”

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Abbott Lyon is rated 4.4 based on 22,317 reviews