Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,920 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 22nd March 2026

2839

Anonymous

Anonymous // 01/01/2019

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“Just asked the question when was my necklace expected & within 24hours a reply giving me an approximate date which is great customer service getting excited now to see it I bought it for my daughter so watch this space for my review when it arrives”

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“Customer service is amazing, so quick to respond to emails and help, Nichol was lovely and clearly has pride in her job.”

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“Beautiful pieces, lots of selection! Excellent customer service & quick delivery. Will recommend.”

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“Ordering was simple, so simple that I done it so quickly I panicked incase I hadn't entered the name right for the pendant, quick email and they confirmed i had got it right haha.”

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“The jewellery is amazing quality and makes all my outfits all better! Cant wait to try more of your stuff!”

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“Hi problem sorted very quick and responded to my email very quick would recommend to beryone”

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“I was extremely disappointed with thr product ive received recently it arrived faulty and after weeks i finally got a replacement which guess what? Was also faulty so now I’m left with 2 faulty bracelets! I did eventually receive a refund but wasnt exactly what i wanted. I wanted a bracelet to mark the birth of my son🩵 Will not be ordering from here again”

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Hi Chloe, we’re very sorry to hear about the issues with your bracelets, especially as this was meant to celebrate such a special occasion. We understand how disappointing this must have been. As requested, a full refund has been issued, and we sincerely apologise that we couldn’t provide the product you were hoping for. Your feedback has been shared with our team to help improve our quality and service.

“Experience was so easy And excellent quality. I would definitely buy again without a doubt.”

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“Lovely jewellery! Such good quality aswell”

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“Excellent products and customer service when my parcel went missing the replacements were issued and sent out quickly. Couldn’t recommend them enough.”

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“Such beautiful high quality pieces! I ordered two beautiful bracelets and they arrived so quickly. Great for gifting or to treat yourself!”

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“Beautiful jewellery! Customer service excellent. Helped me sort a difficult problem with a voucher & ensured it was solved.”

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“I recently ordered from Abbott Lyon and couldn’t be happier! The whole experience felt so special — from the beautiful packaging to the stunning quality of the jewellery. I love how their pieces look elegant yet personal, and the engraving makes it even more meaningful. The attention to detail is amazing, and it arrived exactly as described. You can really tell how much care goes into every order. I’ve already had so many compliments, and I’ll definitely be buying again — perfect for thoughtful, personalised gifts this Christmas!”

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“I love my Abbott Lyon pieces, they go with every style of outfit! They arrived super quick, the price isn't cheap but they are so worth every penny. The service has been amazing and I would highly recommend”

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“Absolutely first class customer after service ,will be recommending your company to family & friends 100%, thank you”

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“Repeat customer of Abbot Lyon and still blown away but the amazing quality for the price point! Affordable luxury”

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“absolutely in love with the pieces from Abbott Lyon, and what's even better is how great the customer service is. really impressed and will definately continue shopping with them! :)”

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“Beautiful jewellery, the website is easy to use and sleek, all the designs are user friendly and the little personal touches makes the whole experience even more special, absolutely adore the packaging of each piece and the prices are great value, I’m am very happy with my purchase and I will definitely buy more for my family and friends!”

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“Always the most stunning pieces every time I order. Delivery super fast and items always packaged lovely. The best place for jewellery for yourself and gifts!”

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“Really helpful with returns, great service”

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Abbott Lyon is rated 4.4 based on 21,920 reviews