Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,825 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was amazingly helpful and got my issue sorted out right away!! Made my day so much better and less stressful”

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“Excellent service, efficient and quick, jewellery is stunning and high quality so I believe worth the price, and returns and refunds are easy to do too.”

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“Brilliant customer service. Quick delivery and lovely products.”

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“Was very easy to order items, however be careful, I meant to cancel an item I had in basket because I couldn't pay in instalments, but instead the order got placed with one full payment and once ordered it is very difficult to cancel, though with the help of an agent it was in the end cancelled, to my relief.”

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“Amazingly quick delivery, beautiful jewellery”

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“Very lovely service and lovely jewellery”

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“Customer service was brilliant . Didn’t need to be asked much to get the answers that I needed . Very straight to the point . Quick and easy .”

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“I bought a silver chain from this online shop, and the whole experience was fantastic. The customer service was incredibly helpful, and Sam was an absolute superstar with his advice and support. I’m really impressed and definitely recommend this shop!”

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“My jewellery was delivered so quickly and is beautiful quality. Everything was so carefully packed and protected. It all looks gorgeous, and I was kept updated on the whole process! I will definitely be shopping again.”

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“I love all the Abbott Lyon range of jewelry, I'm a busy person and sometimes taking jewelry off to shower myself is one job to many so it's lovely knowing this pretty jewelry will withstand the water and still look good as new always.”

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“Amazing quality, amazing customer service. Million percent recommend Abbott Lyon.”

Abbott Lyon 5 star review on 29th November 2025

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“Absolutely obsessed with my Abbott Lyon jewellery! The quality is amazing and looks so much more expensive than it is. I wear my pieces every day (even in the shower!) and they haven't tarnished at all. The packaging was also super cute. Highly recommend if you want something special!”

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“Fab customer service I didn’t know how to make the bracelet smaller I emailed and they helped within a hour x”

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“I recently bought myself the gold dainty watch and two bracelets as a treat to myself. I’ve been so pleased with the look, quality and price!”

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“The quality of these pieces are insane! So beautiful top quality I am just in love!”

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“I have a necklace and earings and absolutely love them. The quality is amazing and the delivery was so quick and packaged beautifully.”

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“Excellent service great delivery securely packaged the earrings were well priced easy to wear day and evening gift for my daughter I law she will love them”

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“I am a repeat customer and have never found fault in their products, price or customer service, they excel at every stage. Their product range is unlike any others, with so much thought into creating sentimental and unique pieces, the price point for the quality is so respectable!”

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“I had an issue with my delivery through no fault of this company and they resolved it so quickly! The communication was amazing and everything was dealt with so well I was very stressed about the issue and they really made the experience so much better! I have a few pieces from here already and as well as quality the customer service has been amazing very happy with my experience!! X”

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“The ability to personalise pieces to your own specific requirements allows you to almost create a unique item of jewellery that no one else will have. It enables a certain sentimentality, ensuring those items are treasured and are constant choices rather than occasional pieces to be worn. The quality ensures you come back time and again for your go to for any jewellery option.”

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Abbott Lyon is rated 4.5 based on 22,825 reviews