Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,833 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 8th April 2026

2840

Anonymous

Anonymous // 01/01/2019

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“The customer service team were helpful, friendly and professional when dealing with my return. Thank you for your exceptional service.”

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“Love my new bracelet!”

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“I was concerned about a missing order , my email address didn’t seem to have logged so all I had was a bank statement and no order number I contacted via email and the problem was sorted Thank you for a stress free process”

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“I love the watch I bought for my daughter for her 21st .”

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“Customer service was amazing!! Went over and above to help us out with a returns query. Fantastic!”

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“I received my beautiful bracelet minus the promotional free earrings. The customer service i received was exceptional. My earrings are now on their way 😁”

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“Such a lovely company to deal with helpful in every way - would recommend to anyone 😍”

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“I struggle with finding watches that fit my thick wrist. However, this watch is super adjustable and stylish. So it can fit any wrist”

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“Lovely pieces of jewellery, quick delivery and good customer service. Would use this company again and I would recommend to other people.”

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“Fantastic customer service!”

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“The most beautiful jewellery! I wear my personalised Signature Name Necklace (Gold) and my Personalised Heart Bracelet (Gold) every single day — they never leave my skin! The quality is truly amazing, and working with this brand has been an absolute dream of mine. Such lovely, supportive people behind these pieces. I couldn’t recommend them more! ✨💛”

Abbott Lyon 5 star review on 26th November 2025

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“Very good to deal with and beautiful pieces of jewellery, come nicely packaged, had loads of compliments on there jewellery, highly recommend”

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“Good product, fast delivery”

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“I had purchased a product when a sale was on relating to a discount code. For some reason the code on the day didn’t apply and I paid full price, I sent an email and had a direct response confirming that i would receive a full discount refund. Great service, great aftercare and would highly recommend.”

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“Brilliant and fast customer service. Resolved my questions instantly”

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“I've ordered a few times from yourself as presents and never had an issue until yesterday which part of my delivery was missing, your team were straight there to help me & I see the missing item is now in transit, so once again thank you for your time & helping resolve this matter 😊 P.s your jewellery is adorable”

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“My Abbot Lyon service was great. I purchased an order and had a problem with my payment method. It was resolved quickly and professionally. Thank You.”

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“Such gorgeous jewellery, quick delivery and great customer service for any questions!”

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“The chat line was very helpful”

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“After ordering here a few times the jewellery is stunning, comes fast and is amazing quality”

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Abbott Lyon is rated 4.4 based on 21,833 reviews