Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,818 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I love the jewellery, getting hold of customer service to obtain a refund is a nightmare. I return two parcel total of £100 and still after so many emails and bot chats I am chasing.”

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“Lovely product - exactly what I wanted. The delivery and process around this was poor. The first delivery attempted did not arrive. We had to reorder the ring which then arrived two weeks later. Very long wait but lovely product.”

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“Purchased a number of items, one of which was personalised for Christmas. Even after their “quality checking” it was spelt incorrectly. Dealt with my query and offered refund, but has been 7 days and I am still waiting!! Had to pay out again for an alternative item from a different Jewellery outlet. Not happy as I am now out of pocket by £150”

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“Very quick delivery , items as described , really pretty and good quality , and good communication from order -delivery”

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“The chain is cute but disappointed in the size of the name. I had tobput my glasses on to see it.”

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“Amazing items, incredible attention to detail with impeccable quality. Would highly recommend! My favourite jewellery brand by far.”

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“Bought the mocha watch with rose gold and silver strap it is absolutely beautiful and I've had lots of really nice comments about it”

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“I have shopped with Abbott Lyon a few times now. I do love there products but delivery times are often quite long”

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“Absolutely shunning I am so pleased with what I purchased and customer service was amazing when I asked for advise”

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“Stunning jewellery-beautifully crafted and quick delivery . Superb customer service too ! Lovely people to buy from , friendly, helpful - excellent communication . Many thanks .”

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“Just received my beautiful earrings from Abbott Lyon and the quality did not disappoint!”

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“Ordered a ring with my granddaughters name on it, there’s no preview, so you can’t really see what it’s going to look like, when I received it, it wasn’t as good/detailed as I first expected”

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“Brilliant customer service”

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“Great quality, service. Highly reccomend treating yourself.”

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“Still have not received my order”

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“I ordered 2 (1 personalised) items and received a 3rd free. Absolutely stunning pieces of jewellery. Arrived on time with no problems.”

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“Ordered a personalized piece that came within 3 weeks. Good packaging and when it was dispatched it came pretty quickly within 2 days.”

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“Will never be ordering from this place again, placed my order on 12/02 recieved confirmation that it should be delivered by 12/18. Then recieved another email that ill have to pay a parcel seperately which cost an additional $50 that i paid on 12/8. I am still waiting for my purchase to be delivered.”

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“I love all my pieces of jewellery I have bought over the last few years.”

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“Beautiful product, fast and wonderful customer service! Cannot fault. Thank you very much”

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Abbott Lyon is rated 4.5 based on 22,818 reviews