Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.33

4.3 Rating 13,162 Reviews

82 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 7th August 2025

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Abbott Lyon 5 star review on 5th August 2025

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Abbott Lyon 5 star review on 4th August 2025

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2684

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my purchase, disappointed that my last bracelet had an issue with the clasp. Good service, have lots of items.”

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“Unfortunately the personalised stone came out of my daughter’s pendant and I contacted Abbott Lyon for a replacement. They responded brilliantly, acted fast and my daughter received a new necklace the next day. Thank you”

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“I loved the items that I purchased from Abbott Lyon, they are great qualitiy and good prices. There is only 1 thing that I think should happen and that is that the initial pendant should have been put on the chain instead of in a seperate box it would be better for me.”

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“Very happy with my selection and the free add-on .. delivery took a long time considering shipment came from Europe .. all in all .. extremely satisfied and would highly recommend”

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“Timely delivery, reasonable price, lovely packaging.”

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“Lovely jewellery packed beautifully and all arrived in good time even when I was advised there might be a delay & if you have any issues you get responded to very quickly.”

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“Lovely products”

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“Great quality, very speedy delivery”

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“The customer service at Abbott Lyon is why I am rating so highly. They were so helpful! The only jewellery I ever wear is Abbott Lyon! There was one fault with a necklace but the lovely customer care team sorted it straight out!”

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“I'm still waiting for my order as there was a hold up but this fabulous company compensated me with an extraordinary £60 and free shipping. This went way beyond my expectations and I look forward to receiving my order soon.”

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“Very nice quality and the gift was well received”

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“Great value”

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“Bought the mini heart bracelet as a gift for my daughter in laws birthday.She was delighted with it and the personalised bag made her smile.”

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“Decided to treat myself and ordered a lovely ring. It was great and fits lovely. I will order again from you. My only criticism is the delivery. It was dispatched and came within a few days but was left outside in full view of the street. It could easily be stolen. I think you need to look at adding a safe place option or change from Evri as they are well known for just putting things on steps and running.”

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“Item arrived on time, not sure about the packaging would have liked a display box not a paper bag but the box itself is ok! Necklace is nice small but very pretty”

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“Very nice necklace. Good delivery time. Thank you very much.”

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“The product was lovely, really pleased. I thought the packaging could have been a bit better, for the cost, tissue paper could have been a little bag or something. I also thought the postage and cost of a gift bag was excessive.”

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“Bought my sister the Stacey Solomon stories bracelet for her birthday. Unfortunately it broke shortly after. The customer service was excellent and responded very quickly to our problem. They deemed it was an error with the bracelet and gave us a voucher to replace it. That bracelet is no longer available but got something else that also works with the charms. Thank you for your quick responses to everything and care and detail with all the packaging.”

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“Ordering is so special with AL Customer services is always excellent service Replaced 3 items that broke with no problem at all.”

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“I love the bracelet but the same is happening as with the one this replaced. For no reader all it suddenly clips open and falls off WHY”

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Abbott Lyon is rated 4.3 based on 13,162 reviews