Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.42

4.4 Rating 21,332 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 28th February 2026

2821

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately my braclet was too small so I have returned it for a credit note as I wish to order the next size up”

Helpful Report

“Easy order good quality excellent customer service”

Helpful Report

“Orderd never received. So can not verify quality of jewelry. Completely reuined valentines weekend.”

Helpful Report

Hi Jonjo, we’re so sorry your order didn’t arrive and for the disappointment it caused, especially over Valentine’s weekend. Our team has issued a full refund due to this being lost in transit and we truly appreciate your understanding.

“Beautiful necklace, bought as a present for a friend. Good quality, nice presentation box and quick delivery.”

Helpful Report

“Had an issue with a piece of jewelry given to me for Xmas. I raised it and without even needing to send the piece back, I was issued with a credit to get a new item. The service was quick, professional and helpful. Great customer service”

Helpful Report

“Love the personalised jewellery!”

Helpful Report

“I love my necklace. It’s totally amazing especially the photos inside the heart”

Helpful Report

“Was looking for a great valentines gift - went on and immediately found the perfect necklace and then with the 2 for 1 deal could also get matching earrings. She loved them - I got serious brownie points. Win win. Fast shipping, great product, fair price.”

Helpful Report

“Very quick delivery and very happy with the product”

Helpful Report

“I love your pieces, looks elegant and stylish.Quality is great and also customer service is amazing.”

Abbott Lyon 5 star review on 17th February 2026

Helpful Report

“Love my new items unbelievable!”

Helpful Report

“Amazing service and very quick dispatch. Quality was awesome too ... only problem is my wife now wants more so will definitely be ordering again soon ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

“The watch I purchased is so beautiful and feels very high-end. I definitely recommend Abbot Lyon if you want good quality, luxury jewellery and watches.”

Helpful Report

“Love my locket. I had a slight problem with a birthstone but it was rectified so quickly.”

Helpful Report

“Every piece is of great quality and amazing value for money. Customer service is exceptional. I am a very happy returning customer.”

Helpful Report

“I gifted my mum the double photo heart locket necklace with both my kids photos in it, the perfect gift”

Helpful Report

“The customer service at Abbott Lyon is fantastic my husband ordered me a personalised necklace for Christmas but unfortunately was lost by the delivery courier. Abbott Lyon sorted the problem and reissued the item the customer service was seamless. I then went onto order a personalised ring both items are perfect and gorgeous thank you”

Helpful Report

“Beautiful and pretty jewellery. Love it”

Helpful Report

“I’ve placed three orders over the past few weeks and I honestly couldn’t be happier. The earrings are absolutely beautiful and such amazing quality. Unfortunately, my third order was damaged in transit by the courier, but as soon as I contacted Abbott Lyon, their response was incredibly quick and helpful. The customer service was amazing and a replacement was sent out straight away. Thank you so much for such fantastic service — I really appreciate it!”

Helpful Report

“Very durable, love it, so pretty”

Helpful Report

Abbott Lyon is rated 4.4 based on 21,332 reviews