Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.44

4.4 Rating 22,386 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th May 2026

2841

Anonymous

Anonymous // 01/01/2019

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“Nice products but delivery on personalised item was so long. Did receive update to say it was being quality checked but was still a long wait after.”

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“Just what I have been looking for. I little tinny but looks great”

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“Beautiful necklace and bracelet, bought as a little gift for myself after a tough year. Easy website and checkout process. Delivery far quicker than stated too. Thank you x”

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“Bought a watch, only after purchase did i find out that delivery would be after Christmas :( However, i got onto customer service and although they said i could return it if it didnt arrive on time.... it arrived a few days later. Well done customer service team. im sure my daughter will be very happy! Merry Christmas!”

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“Took about 5 weeks to get my order. When tracking was saying for 2 weeks my item was being checked in warehouse. Had to email chasing and both email response told me to expect my parcel on a date in the past.”

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“Have had a few issues with delivery dates, but The company had kept me up to date and have personally emailed me, great customer , love the items I have recieved so far and am so excited to get the rest. Thank you”

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“Perfect customer service x”

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“Items did not arrive and have been waiting for a replacement/refund since! Minimal contact from Abbott Lyon, even though the claim to respond within 24 hours. First time customer who will not be returning!”

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“I am in love with my purchase for my daughter, the quality is amazing the finishing is amazing and the design is amazing”

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“Items lovely but delivery a little longer than stated”

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“Great quality i am really pleased with my purchase”

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“Admired this jewellery for a while now and some friends have different pieces. Ordered a few things for myself for Christmas with the great Black Friday deals I would have been silly not too, I love it all and can’t wait to wear it.”

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“lovely necklace quick delivery”

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“So pleased with the necklace I ordered it’s lovely, also the necklace got lost in transit with Evri and I contacted Abbot Lyon and the customer service was brilliant, they looked into it and made sure I received the necklace in time for Christmas”

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“Dreadful company with terrible customer service. Will never order from here again. Still waiting for an update on my missing parcel and refund after 5 days, having chased several times. Judging by comments on social media, they are taking money and not delivering. Avoid.”

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“Ordered earrings necklace what can I say absolutely beautiful will definitely be ordering more”

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“Absolutely beautiful thank you”

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“Jewellery okay, disappointing how much extra you have to pay for packaging/gift box.”

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“I'm incredibly happy with my purchase from Abbott Lyon. It's a beautiful Christmas gift for my daughter in law”

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“Perfect thank u”

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Abbott Lyon is rated 4.4 based on 22,386 reviews