Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,817 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a personalised necklace for my daughter was really excited for this, it arrived a few days before Christmas .It was beautifully well packaged on arrival .however I have to be honest ,I was disappointed when I saw it - maybe it’s the style I chose . ,enamel name ,but it looks like it was bought from a seaside shop ,i know it’s not obvs real gold etc but it just looks like I could of bought it for the 3rd of the price. it’s just not the best quality at all ,the clasp looks dull the enamel is a little thinner in parts of the letters .I've spent less and got better quality costume jewellery . However my daughter loved it .i def wouldn’t buy it again .I’m sorry i really wanted to like it and this company but it looks cheap”

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“Really easy, quick delivery and bracelets look great”

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“The watch I bought for my wife's Christmas gift was perfect Amazing wrapping Beautiful watch Just thank you”

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“I had a delivery problem and Abbott Lyon fixed it quickly and with no added stress. Much appreciated”

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“A nice watch however I paid extra for two lines for it to be personalised ( engraved ) and when it arrived it wasn’t. Gutted was an understatement as it was a special Christmas present for my fiancé. I have tried to contact customer support so far just an automated response.”

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“Guaranteed delivery does not mean guaranteed delivery. Delivery date kept changing. Took over 3 weeks from Order date. Would not recommend”

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“Arrived perfectly wrapped as requested. Thank you”

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“Absolutely excellent jewellery ,i even bought my wife a holiday for xmas but her anklet bracelet was her best gift she Absolutely loves it thanks again 5* All bought online in seconds Speedy delivery service And a great thankyou message 5 star service will deffo use again”

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“Delighted that the items matched their description online. Also pleased they arrived a day earlier than expected. Will definitely purchase from this website again. Thank you.”

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“I made a last minute order for Christmas and was pushing it to be here on time . I was very pleased to say it did arrive on time. Very impressed with my order and delivery. Thank you.”

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“Having waited for over three weeks for my order to arrive when it did the presentation box was ripped and damaged, when told they were too late to replace it for Christmas so had to be given as it was, I would not recommend!”

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“Quick delivery and made the perfect gift for Christmas”

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“My wife is very pleased with the necklace I bought her, it is very good quality.”

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“Absolutely beautiful item. So well produced and service exemplary. Will definitely purchase again”

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“Very pleased with my purchases bought for my daughter and she loved both the earrings and the personalised necklace. Bought last year aswell and will be purchase from you again.”

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“Absolutely beautiful jewellery. Grandaught was so happy”

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“Excellent”

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“After my son bought me a personalised locket featuring photos of my late father I ordered one for my mother. The service has been brilliant and the finished product really lovely . Thank you 🙏”

Abbott Lyon 5 star review on 26th December 2025

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“Absolutely fantastic service, all off my three orders arrived in time for Christmas wrapped lovely and the jewellery was fab, spot on, I’d recommend to anyone”

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“I ordered it on the 24th of November. Was meant to arrive on the 11th of December didn’t end up turning up till the 20th by then I wasn’t able to see the person who I bought it for. Was not given much information about when I would arrive despite emailing and speaking to their rubbish AI. Really wouldn’t recommend because of all the hassle it caused me.”

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Abbott Lyon is rated 4.5 based on 22,817 reviews