Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,787 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely piece of jewellery”

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“Item ordered on 25th November for Christmas, "guaranteed" delivery by 23rd December after chasing up with customer service. Its now boxing day and still no sign of the necklace, main present ruined.”

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“Personalised objects exactly as described. I wasn't expecting it in time for Christmas, but it was delivered early which was great. Thank you.”

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“Everything looks AMAZING and of HIGH QUALITY, I was kept updated of each step, until all 3 orders arrived on time for Christmas. I will definitely purchase again.”

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“I recently had a package undelivered and was absolutely distraught as it was a gift for my mum. The team were amazing and supported me throughout the process and am now waiting for the delivery to be sent again. Abbott Lyon went above and beyond and I can’t thank them enough!!”

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“We were kept fully informed of the design, production and delivery. The gift arrived on time and was beautifully packaged. The inscriptions were exactly as we wanted and the wristband was lovely. Thank you very much and we wish you continued success.”

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“Bought multiple presents for both my wife and daughter. All orders arrived quick and they were both really happy with their presents. Will defo order again”

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“Absolutely amazing jewellery I ordered 1 bracelet it was so beautiful I ordered another 3 and a necklace absolutely stunning I will definitely be buying again”

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“named bracelet and moon bracelet and ring all arrived on time absolutely perfect love them all.”

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“Absolutely beautiful.”

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“The bracelet is absolutely beautiful, my daughter loves it”

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“Absolutely horrendous ordered for my daughter for Xmas thinking I would get it before Xmas , how wrong was I am on holiday and not received it because of you will never order again and will spread the word absolutely so disappointed”

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“Received the wrong personalised item, two days before Christmas. Spoke with someone on email fairly quickly and then they stopped replying, following day I had a response saying that my delivery has arrived, as if it was a delivery issue. Explained that I wanted a refund/ credit note due to incorrect item received and damaged packaging, as Christmas has now passed and bought the person and alternate gift. And still no response! Waited nearly a month for items to arrive, granted they were personalised but this turned out to be such a shambles! Seems to be someone else dealing with each email and not reading what has been discussed! Still no outcome on this matter. The correct item I received was the personalised bangle in the M/L - looks lovely but really small sizing”

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“I saw Tracey Solomon advertising the site and thought why not give it a go. And I can honestly say I am overwhelmed by the beautiful bracelet I received a special present for my daughter. Will definitely order again.”

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“Evri are a shambles. Ordered as a Christmas gift and attempted delivery on Monday after changing the time on the day, so wasnt home. Then complete silence on redelivery and still not arrived. Avoid Evri at all costs as customer service is none existant!”

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“Beautiful watch,wife very impressed”

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“I have brought I think 5 beautiful pieces from Abbott and Lyon now and every single piece has been so beautiful made! The one necklace I have on all of the time, the metal is still like it was the first day I had it! Will continue ordering from here as the quality is amazing! Thank you”

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“I still haven’t got it”

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“Nice piece and well presented.”

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“Myself and wife ordered products at the same time in plenty of time for xmas, wifes order was delivered weeks in time mine is still not here (26th December) no free gift was included in my wifes order despite the promised promotion when order was made. Will be keen to see if the promised free gift will be included in my order when it finally arrives after Christmas Day!”

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Abbott Lyon is rated 4.4 based on 21,787 reviews