Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,814 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product my wife was so happy on Mother’s Day not only the beautiful jewellery but to open the locket and see pictures of our beautiful children inside Many thanks will definitely be shopping with yourself in the near future”

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“Have not received my item yet even though it stated when I purchased that it would be delivered before mother's day.”

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We’re sorry your order hasn’t arrived yet. It left our warehouse on 5th March in plenty of time for Mother’s Day, but it appears to be held in Irish customs. We completely understand how frustrating this must be and appreciate your patience while it clears and while we contact the courier about this!

“Best customer service I’ve ever received! My boyfriend bought me an anklet for Christmas, which unfortunately broke about a month later. I contacted the team and within minutes they responded and provided enough store credit to cover the anklet as well as next-day delivery. Less than 12 hours later I had my replacement anklet! The whole process was incredibly quick and hassle-free. Amazing customer service — thank you so much!”

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“Earing are beautiful, just a bit difficult to undo, so they will just have to stay in 🤭”

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“I love the wide range of pieces and the customization is incredible; literally no pieces will ever be the same”

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“I have the gold pendant and initial combination necklace and I love how personalized it is to myself. It gives it meaning.”

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“Well one item I ordered from you for my wife's birthday came a month later which kind of spoilt the surprise plus had no communication on delays for this Although beautiful jewellery no so good service”

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We’re glad you love the jewellery, but we’re sorry the timing affected your surprise. For custom items, the estimated delivery is shown at checkout, under the “Add to Cart” button, and in your order confirmation email, but we completely understand if this was missed. We really appreciate your feedback and will use it to improve our communication!

“Has to be my utmost favourite jewellery brand by far ! Products are stunning prices are so good and love how they can be personalised products!”

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“Excellent customer service and beautiful product. Love Abbott Lyon”

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“A great brand and lots to choose from! I would definitely shop again x”

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“Received my order quickly, the pieces themselves are high quality and such a good price. Cant wait to order more!”

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“Bought 3 confetti bangles with extra charms for myself, my daughter and my mum. We all love them. There was a small issue with one of the charms but customer service were brilliant, replaced the charm and I received it the next day. I have purchased from Abbott Lyon before and I will be back.”

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“I am very impressed by the quality of the jewellery that I have purchased. A lot of time and care has gone into creating these wonderful pieces of elegance”

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“The most beautiful peices”

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“I love my fine chains. The pendants look great When I wear them. Very happy. Thankyou”

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“Love my new Abbott Lyon earrings! Amazing quality x”

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“Quality of item was very poor. Also only received a part refund.😠”

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“Lovely quality and well packed and presented. Quickly dispatched and arrived on time. Will definitely buy again.”

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“Loved the quality of the huggies,and the additional birthstone hoops,”

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“I am so impressed with Abbott Lyon! My experience with them has been nothing short of amazing. Their service is incredible, and the jewelry is even more stunning in person. I love how high-quality and meaningful every piece feels—I honestly never want to take mine off! 10/10 recommend.”

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Abbott Lyon is rated 4.5 based on 22,814 reviews