Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,789 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

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“Absolutely gorgeous jewellery that doesn’t tarnish! I recently got a personalised bracelet with a photo inside the locket & it’s perfect. Highly recommend!”

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“Love Abbott Lyon”

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“Amazing products and even better customer service. I had an issue with a product and they sent me a replacement straight away”

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“I have had a number of orders from Abbott Lyon so far. Each one as amazing as the other. Whether ordering for myself or for gifts everything I have received has been amazing. Great quailty and fast delivery”

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“The quality is unmatched and makes the perfect gift for yourself or a loved one. Iv always found delivery to be speedy and reliable and they offer a great returns process. My favourite pieces have to be their watches and their personalised necklaces, both of which I adore of mine”

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“Love the design the price the quality of the pieces are exquisite!”

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“Amazing jewellery, absolutely love it all”

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“My overall experience was horrible!!! They lost my order for 9 weeks, and it arrived WRONG. Went through 5 people who told me no refunds and that they can't do anything. Only got 20% Refund. Best person was Lisa. Everyone else was useless”

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“Never got the item. I reached out to find out where it was they said it was lost and then told me it was held up at customs. Told me I would have to pay customs fees, but never gave me away to pay it. I asked that they just accept return and credit acct, because it was a Christmas present which was not here by Christmas. Unfortunately I never saw a credit. Disappointed to say the least.”

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“Stunning pieces love them”

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“Unreal service and stunning pieces”

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“The best products ever. Such good quality.”

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“Currently unhappy with the customer service. Shame because the products are lovely!”

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“Terrible service and customer service. I have been waiting for over a week for a manager to get back to me. Severe delays with arrivals and no one knowing where my parcel was and now I’m pretty much being ignored as I have sent numerous messages as no telephone number!”

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“I love these jewellery brand So good Anti tarnish Quality is so so good Overall favourite brand”

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“Nomagugu was amazing at sorting out a replacement order as my original order has clearly gone missing in the post. Fingers crossed this one arrives.”

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“I have recieved cute heart earrings as a gift with my order. Abbott Lyon is so generous! Valentine's look sorted!”

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“I love this brand all there products are well made and there customer service is amazing”

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“Problem resolved promptly”

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“Great customer service, a fab range of products and the quality is so good!”

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Abbott Lyon is rated 4.4 based on 21,789 reviews