Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.45

4.5 Rating 22,816 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st July 2026

2842

Anonymous

Anonymous // 01/01/2019

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“Absolutely LOVES my diamond tennis chain with heart emblem! So shiny and beautiful! Thanks so much!”

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“Fantastic service, always so kind and deals with the prob immediately! When I say problems I mean sizes I’ve ordered wrong! I have lots of different abbout lyon pieces and love them all Five stars x”

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“I had the locking heart pendant for Christmas, but I had a problem with it. I emailed them and sent a video as requested and within minutes received a response offering me a total value store credit. The fast response and offer was amazing. Customer service was 100% and the products I have received were beautiful. Would not hesitate to buy from them again.”

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“I have purchased various items and love them all. I did have an issue with my locket however it was sorted straight away. Great customer service.”

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“Gorgeous pieces, will continue to buy over and over again!”

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“Customer service has been so helpful”

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“I had an issue with a pair of earrings I had purchased. Abbott Lyon were very quick to respond and replace them for me. Excellent service and I would definitely recommend them.”

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“The team have been so helpful, my order was lost so they have replaced it and also sent a voucher to compensate 🤎 Abbott Lyon will alway be one of my favourite jewellers 🫶🏼✨”

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“Perfect coustmer service love there jewelry”

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“I’ve had a few issues with my with late delivery two pieces faulty, but after dealing with siphamandia via emails I’m happy with my outcome.”

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“Received my bracelet and wasn’t happy with how it was arranged emailed to ask about returning it and changing it and ordering a new one with the correct placement and the help I received to get everything sorted was 10/10 so helpful and quick responses to help will definitely be ordering again, bracelet I ordered was beautiful was just the placement of the letters and hearts I didn’t like but re ordered and it’s all good”

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“Beautiful jewellery. I just wish they didn't use Evri to deliver them as all 3 parcels arrived damaged.”

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“Great quality of jewellery and selection. Regular updates on progress on the pieces.”

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“Love this company and their jewelery is top class I’ve ordered quite a few pieces name necklace fidget necklace and bracelet etc also a beautiful ring that was replaced as it was lost in transit fabulous customer care and got back to me quickly thank you your avid buyer who will come back time and time again”

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“I had a problem with a necklace I purchased eventually the problem was sorted out with very good service. I would definitely recommend them.”

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“Excellent service. Very prompt replies on all email communications and a seem less return process for one of the items.”

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“Abbott Lyon go above and beyond to deliver exemplary customer service. They are one of the best customer service teams I have had the pleasure of interacting with. They are always very quick to respond to any issues and their products are beautifully created and unique! I will definitely be purchasing more from them.”

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“My earrings arrived faulty. I contacted customer services who responded the same day and were just brilliantly helpful. Also, I’m really pleased with the jewellery I bought :-)”

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“Thank you for my silver earrings I'm really chuffed with them. The delivery was no problem and was with me within 2 days. I am hoping to order more of your jewellery.”

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“quick delivery, high quality”

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Abbott Lyon is rated 4.5 based on 22,816 reviews