Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,789 Reviews

84 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 3rd April 2026

2840

Anonymous

Anonymous // 01/01/2019

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“I was not happy as another persons order arrived with mine. I tried to contact you via email, your website and via Instagram and got no reply.”

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“Beautiful heart engraved bracelet however I think the M/L needs to be longer. Got this for my friend’s birthday, she has an 8inch wrist therefore there was no drape from the catch.”

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“Unfortunately I was influenced by one of my favourite YouTubers however I won't be using Abbott Lyon again. The gold looks yellow and cheap, the stone is the wrong colour and they refused to change, and my delivery was delayed by eight days. Overall, a really disappointing experience and shocking customer service.”

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“Excellent jewelry & Great price 😊 Looks Beautiful ❤️ Would recommend 👍”

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“I ordered my items pass the Christmas deadline and wasn’t expecting them until 29th December. But they got them packaged and shipped out and to my delight they arrived on the 23rd. Excellent customer care and service”

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“I am disappointed in my purchase experience. Not being forthcoming with the additional tariff charge prior to checkout is cruel. I felt entrapped and cheated. I will not be making further purchases from this vendor again. #truth #transparency #decit”

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“Beautiful earring. Perfect size. Already had loads of compliments about them.”

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“I love my earrings!!”

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“Beautiful bracelet! I love the quality and style.”

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“It hasn’t arrived yet!!!!!!”

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“I messaged on the 23rd of December as the bracelet came broken and still haven't had a response on how this is going to be rectified I got asked to send a photo of the broken bracelet then heard nothing back since. The gift was also ment to ge for Christmas as I did state this when contacting customer services.”

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“Very disappointed in the service. I ordered my necklace at the beginning of December and I am still yet to receive it.”

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“Received two beautiful personalised necklaces for myself and my sister in law, they were made so fast and such good quality just in time for the perfect Christmas gift!”

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“Fab Quality and both bracelet's were gifts, so both were greatly received,”

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“Item ordered still not received which has taken considerable time to resolve. Apparently list at courier”

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“Was impressed when the jewellery arrived, it looked good quality. I bought a gold necklace with heart locket. Either side of the locket had a photo of myself & my daughter.... she wore it all Christmas Day but come the evening one of the photos had fallen out, nowhere to be found.... put a bit of a dampener on the occasion.”

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“Gorgeous bracelet and fantastic quality with great service too! Thank you.”

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“I’ve spent nearly £300 and I’m extremely disappointed with the quality of these necklaces. It was only after purchasing that I discovered the jewellery can’t be returned, which makes the situation even more frustrating. The “gold” necklace looks more like rose gold, and the silver resembles surgical steel rather than sterling silver. I genuinely feel let down and regret this purchase. I will not be ordering again”

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“Arrived on time and loved by my granddaughter”

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“Beautiful product. Exactly as ordered with good quality lettering for the name.”

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Abbott Lyon is rated 4.4 based on 21,789 reviews