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The Sewing Studio Reviews

5.0 Rating 6,719 Reviews
99 %
of reviewers recommend The Sewing Studio
5.0
Based on 6,719 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Sewing Studio Reviews
Visit Website

Phone:

01209216942

Email:

sales@thesewingstudio.co.uk

Location:

10 Chapel Street, Redruth, Cornwall,
10 Chapel Street, Redruth, Cornwall
Cornwall
TR15 2DB

Write Your review

What a fantastic company! Their customer service is outstanding! I ordered a pack of Makower 21 Christmas fat quarters with Makower linen fabric. When it arrived the wrong fat quarter pack had been sent. I contacted them by email and they were so prompt in replying. I was informed that they would send out the correct pack and a returns form for me to send the other pack back. Lo and behold, the correct pack turned up the following day! 🤗 So thank you Sewing Studio 👏 a mistake rectified in spectacular time.
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Posted 1 week ago
Bought this sewing machine for my granddaughter aged 13. She loves to come to use my machine so as a surprise I bought her this one as reviews for beginners was good. She has since used it to make herself a skirt, she managed to thread the machine and use it by herself. It seems a great buy and an encouragement for her to continue to sew. Very pleased with the choice.
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Posted 1 week ago
Very disappointed as did not receive the item I ordered. I ordered Pelion but received Bosal
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Posted 1 week ago
Hi Jacqui, Thank you for letting us know and we are so sorry that you received the wrong item. We process all of our orders by hand and it seems a genuine mistake has been made on this occasion, which we will of course put right for you. Please do drop our customer service team an email at sales@thesewingstudio.co.uk or give us a call on 01209 216 942 during opening hours and we will get this sorted for you as quickly as possible. Our apologies once again. Anna
Posted 1 week ago
Beautiful Christmas fabric. Excellent quality and quick delivery, I will be ordering again. Thank you!
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Posted 1 week ago
A super store for most of the essentials in sewing. Great selection of fabrics and notions. Delivery is very fast. All in all, I love to shop at the sewing studio.
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Posted 1 week ago
I'm making a quilting with the sewing studio and am finding the videos very easy to follow. The presenter us precise and the steps are easy to follow.
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Posted 2 weeks ago
Quick service machine was out on delivery quickly, although DPD slowed everything down was 5 days before I received my machine.
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Posted 2 weeks ago
Fabulous service. Ordered items arrived very quickly and well packaged to avoid any damage. Will definitely continue to use The Sewing Studio for my sewing needs.
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Posted 2 weeks ago
Amazing customer service, helped me find the perfect machine and I recieved it the very next day. Super happy with my purchase.
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Posted 2 weeks ago
Really helpful call handler and lots if good advice.
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Posted 2 weeks ago
I did writ email ziper arrived very quickly million thanks
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Posted 2 weeks ago
Very informative site. Easy to find what I was looking for. Good price and good payment terms. Also fast delivery. Customer services excellent.
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Posted 2 weeks ago
Shopped with The Sewing Studio quite a few times over the last few years and they never disappoint. Great fabric choices, prices and shipping.
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Posted 2 weeks ago
This shop is my go to shop now I’ve found them. They have everything! I stupidly bought a piece of moda fabric off another site and I’ve been converted. Every single fabric I have bought from The Sewing Studio is unmatched quality. They have the biggest range of Moda fabrics I have seen on the internet, which is dangerous for my bank account. The ladies are all super sweet too and so helpful. I found them from their YouTube channel, I’ve learnt so much about quilting from their videos. It’s just an all round fantastic shop.
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Posted 2 weeks ago
I'm very pleased with the Moda Holiday Cheer charm pack. I'm new to quilting and ready cut charm squares are a good way to start. The patterns are ideal for a Christmas table runner and I'm looking forward to starting my project
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Posted 3 weeks ago
Excellent service
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Posted 3 weeks ago
the staff were very polite and helpful, they were knowledgeable about the machines they sold. They even phoned me back in order to help me with my query
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Posted 3 weeks ago
Good range, lots of support videos etc and always really fast dispatch. My go to place for by the metre fabric!
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Posted 3 weeks ago
All my order arrived very quickly. Fabric is a lovely quality. Very happy with my order
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Posted 4 weeks ago
very satisfied with my new machine, excellent service from staff. will be popping in to be shown correct way of using needle threader. as I had a bit of bother
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Posted 1 month ago
The Sewing Studio is rated 5.0 based on 6,719 reviews