247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.67

4.7 Rating 1,954 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,954 reviews

Customer Service
Communication Channels	Email, Live Chat

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was in time and great comunications ...Truly Recomended”

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Posted 2 years ago

Thank you for your positive feedback! We're glad to hear that the driver was punctual and had excellent communication skills. We appreciate your recommendation!

Posted 2 years ago

“Our recent transfers were excellent value for money. The Drivers were punctual and very safe drivers. The cars were clean. I would highly recommend 247 Airport Transfers to anyone looking for a transfer to the airport in the future.”

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Posted 2 years ago

Thank you for your wonderful feedback! We're thrilled to hear that our recent transfers provided excellent value for money, with punctual and safe drivers, as well as clean cars. We appreciate your recommendation and look forward to serving you again in the future.

Posted 2 years ago

“Punctual. Driver courteous. Car decent and clean. Only issue was I had stated number of cases, yet car sent didn’t have the boot space. Luckily it could be placed in the front.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We appreciate your kind words about our punctual driver, courteous service, and clean car. We apologize for the inconvenience caused regarding the boot space. We're glad our driver was able to accommodate your cases in the front. We'll take note of this for future improvements.

Posted 2 years ago

“The car wasn't the standard for 247, unclean inside. I actually asked the driver when I saw the car if he was from 247. Also, I got suspicious when I got a call from someone at 10am saying they would come early because there was traffic and said to me " I am calling from the taxi Company not 247" 2. The driver was eating, looking down to pick his fruit, therefore not fully concentrating on his driving. Just before we got to terminal five, he opened the storage next to him to get out his vitamin D3 to take. This is totally unprofessional and at no point did he have the decency to say excuse me etc. 3. When I got to the airport, I got a trolley, he took my luggage from the booth and dropped it by the trolley. The whole trip was unacceptable. I thought I needed to give you feedback. If 247 couldn't have done the job, they were other Companies I could have approached.”

Helpful Report

Posted 2 years ago

We appreciate your feedback regarding the reservation made for July 3rd. We would like to extend our sincere apologies for the inconvenience caused. It was never our intention for such a situation to occur. The controller on duty was informed by the initial driver, on very short notice, that they would be unable to reach your address on time. In order to ensure a driver would be available to pick you up, we outsourced the booking to another minicab company. We were unaware of the circumstances until we received your feedback, which we promptly forwarded to them. We deeply regret the stress and inconveniences you experienced during this trip, as our sole aim was to assist you with the transfer. We constantly strive to provide excellent service, and we sincerely hope that you will notice an improved level of service on your next journey with us, should you give us another opportunity. Please don't hesitate to reach out to our operators via live chat support, phone, or email for any future inquiries or details you may require. We value your trust in our company, even though the service provided did not meet our usual standards.

Posted 2 years ago

“So glad I found this company. Helpful and efficient drivers. Arrived on time. So reliable. Great communication. I’ve been let down by taxi companies too many times. This one is a gem.”

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Posted 2 years ago

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company. We strive to provide reliable and efficient service to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 2 years ago

“Very careful for details and prompt.”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our attention to detail and promptness made a positive impression on you. Your feedback is incredibly valuable to us, as it motivates us to maintain and improve our standards of excellence. We truly appreciate your support and trust in our services. We look forward to serving you again in the future!

Posted 2 years ago

“The drivers are always very pleasant, helpful and on time. have only had a problem twice in all the times I have used your company. Once the meeting at the airport was given to the driver Costa Coffee and to me Cafe Nero, which meant that we both lost over 30 minutes waiting in the wrong area. The second was a driver arriving approx 45 minutes early at the hotel, only to stop on the way to the airport to charge his electric car.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback about our pleasant, helpful, and on-time drivers. We apologize for the inconvenience you faced on two occasions. We understand the confusion at the airport and the early arrival with the detour to charge the electric car were frustrating. We deeply regret these incidents and will take steps to prevent them in the future. Your feedback is valuable to us, and we appreciate your support. We hope to serve you again and provide a smoother experience.

Posted 2 years ago

“We had 19 passengers with two cabin bags each. They sent us a 19 seater bus with no boot and an overhead shelf so narrow that even a small rucksack would not fit. Despite the driver contacted the office and explaining this they still blamed our group. We had to leave for passengers behind to get a taxi visiting us an extra £75 which 247 airport taxis would not repay. They say we had checked luggage. We did not. We had cabin bags as per EasyJet guidelines which is the exact size specified by 247. Absolute assholes. Do not book this company. They are gaslighters and completely inept. Avoid, avoid, avoid.”

Helpful Report

Posted 2 years ago

Dear Paula, thank you for expressing your feedback. We apologize for your poor experience and understand it may be frustrating not meeting the level of your expectation. We assure you that this was handled in a serious manner and we have to respect certain organizational policies and regulations. All internal checks were done before answering your complaint. Our customer team supervisor explained to you the actions that led to this decision. When quoting and confirming a booking, we always confirm the number of passengers and pieces of luggage in order to ensure that the correct type of vehicle is sent. We also confirm the capacity of the quoted vehicle type, beforehand. Since the group had more luggage than originally confirmed and this information was not forwarded to us, unfortunately, the total luggage amount of the group did not fit the vehicle. We do apologize for this whole situation, it was not our intent for it to happen. Please receive once again our apologies. Hoping for the best!

Posted 2 years ago

“Most the time the service has been good & prompt. I had one bad occasion where the drivers kept cancelling on me so I had to take an Uber to the airport and nearly missed my flight. Also sometimes its not clear whether driver pays for parking at airport and not. Once a driver made me pay for it, and I wasn't meant to...”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We appreciate your kind words about our prompt service. We apologize for the inconvenience you experienced with the canceled rides and confusion regarding airport parking. We strive to improve our service and ensure a smooth experience for all our customers. Your feedback will be taken into account to address these issues. We look forward to serving you better in the future.

Posted 2 years ago

“Reliable and timely service, no complaints. The price unfortunately is too high but when I’m looking to get to the airport I don’t mind paying due to the reliable service”

Helpful Report

Posted 2 years ago

Thank you for your kind words about our reliable and timely service. We appreciate your feedback and understand your concern about the price. We strive to provide the best value for our customers and will take your comment into consideration. We hope to continue serving you in the future.

Posted 2 years ago

“Great service. Clean cars, friendly and professional drivers. This is my go to transfer service.”

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Posted 2 years ago

Thank you for your kind words, Chris! We're thrilled you had a great experience with us. Looking forward to serving you again soon!

Posted 2 years ago

“Very comfortable ride! The driver was really nice”

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Posted 2 years ago

Thank you for your kind feedback! We're delighted to hear that you had a comfortable ride with us and that our driver provided excellent service. We hope to have the opportunity to serve you again in the future.

Posted 2 years ago

“Turned up on time, picked up other passengers on-time, was polite. Can't really ask for more!”

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Posted 2 years ago

Thank you for your kind review! We're glad to hear that we met your expectations by being punctual, picking up other passengers on time, and providing polite service. Your satisfaction is our priority!

Posted 2 years ago

“We had a wonderful experience in September when we visited London. We booked the service for a 4hours tour London. The driver was pleasant to speak with, and he helped us with the itinerary. We booked again a trip to London for next week and we are looking forward to it. Their customer representative was cooperative in accommodating our journeys.”

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Posted 2 years ago

Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful experience during your visit to London in September. We truly appreciate your trust and loyalty as you've chosen to book another trip to London with us next week. Rest assured, we'll do our utmost to ensure that your upcoming experience is just as fantastic as your previous one. Thank you once again for your kind words. We look forward to welcoming you back and providing you with another memorable journey.

Posted 2 years ago

“Great company! The driver met us at Costa Coffee. We had his number and kept in touch. Although we lost one of our luggage and we were delayed, he patiently waited for us. Really happy with their services!”

Helpful Report

Posted 2 years ago

Dear Hanna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great experience with our company. We understand that unexpected situations can occur during travels, and we're glad our driver was able to assist you despite the delay and the loss of luggage. We strive to provide reliable and patient service to ensure our customers' satisfaction. Your kind words mean a lot to us, and we truly appreciate your trust in our services. If you ever need transportation assistance again in the future, please don't hesitate to reach out. We would be more than happy to help.

Posted 2 years ago

“Very good service and reasonable rates.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service and found our rates reasonable. Our team works diligently to provide excellent service and affordable pricing for our customers. Your feedback means a lot to us and helps us continually improve our offerings. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to serving you again in the future! Warm regards, 247 Airport Transfer Team

Posted 2 years ago

“Despite agreeing to push back the hire car pick-up time the day before, the driver turned up 30 minutes late at the agreed time on the day. Moreover, he did not call me when he arrived and I spoke to him who was on the phone with someone.”

Helpful Report

Posted 2 years ago

Thank you for sending your feedback in regards to the journey booked for the 27th of April. We apologize for your poor experience and understand it may be frustrating not meeting the level of your expectation. We can understand how this situation has made you question the trust you have in us, and for that we are sorry. Delays at airports are outside of our reasonable control however we do try to ensure that drivers are dispatched and arrive at collection points according to passenger instructions. Having looked into this query, I can see that you have selected 40 minutes after landing. The driver was dispatched to this job in accordance with your request and the driver was additionally delayed by his previous customers and made this pick up with a lateness for which we sincerely apologize. We try our level best to provide the best service to anyone and everyone but sometimes we fail as any other business and it's because we deal with humans and unpredictable situations appear every day. We thank you for giving us the opportunity of serving you as our customer and we do hope we will have the chance in the future as well.

Posted 2 years ago

“Very Helpful 👍🏻”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team to be very helpful during your recent experience with 247 Airport Transfer. At 247 Airport Transfer, we are dedicated to providing our customers with the highest level of customer service and professionalism, and we are thrilled to hear that our team was able to assist you in a helpful and efficient manner. We value your business and appreciate the trust you have placed in us. If you have any further feedback or suggestions on how we can improve our service, please do not hesitate to contact us. We are always striving to provide the best possible service to our customers and your feedback helps us to achieve this goal. Thank you for choosing 247 Airport Transfer for your transportation needs. We look forward to serving you again in the future.

Posted 3 years ago

“I have been using 247 Airport Transfer for years and have always been impressed with the team’s reliability and professionalism. Definitely recommended!”

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Posted 3 years ago

Dear Panajotis, Thank you for sharing your positive feedback about your experience with 247 Airport Transfer. We are thrilled to hear that you have been a loyal customer for years and that you have consistently been impressed with our team's reliability and professionalism. At 247 Airport Transfer, we are committed to providing our customers with the highest level of service possible, and it is rewarding to hear that our efforts have been recognized and appreciated. We take pride in our team's ability to deliver a reliable and professional service, and we are glad that we have met your expectations. Thank you for your recommendation, and we look forward to continuing to serve you for many more years to come. If you have any further comments or suggestions, please do not hesitate to contact us. Best regards

Posted 3 years ago

“The driver was on time, kindly offerd to help with the luggage, and also choose an alternative way to avoid the traffic (there was a train strike affecting the streets). He was also very nice to talk to. I would definitely recommend this service, particularly with that specific driver.”

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Posted 3 years ago

Dear valued client, Thank you very much for your kind words about your recent experience with 247 Airport Transfer. We are thrilled to hear that you had a great experience with our service and that your driver was able to make your journey pleasant and hassle-free. At 247 Airport Transfer, we pride ourselves on delivering excellent customer service, and we are delighted to know that our driver was able to make a positive impression on you. We appreciate your feedback and will be sure to pass on your kind comments to our driver. Thank you for recommending our service, and we hope to have the opportunity to serve you again in the future. If you have any further feedback or comments, please do not hesitate to reach out to us. Best regards

Posted 3 years ago

247 Airport Transfer is rated 4.7 based on 1,954 reviews