“I have used 1stchoice several times, worked really well every time. One small criticism, when ordering a seat belt I had to specify left or right. Well it depends which way you are looking at the car. Use the proper terms instead, offside and nearside, or driver and passenger. Also, when giving feedback there is no button I can use to say the delivery took 6 days, for some reason you have made it either within 5 days or over 7 (and .... do you mean working days or calendar days?).”
“Took me a couple of days ringing and waiting for call back and promised picture.
But when picture came and the part was ordered the part was fast delivery and was a good part.”
“This method of purchase leaves you buying completely blind you do not know the supplier you do not know the condition what is supplying or where he is being entirely truthful. I have been lucky so far but the risk is there.”
“I had given up on obtaining a replacement petrol cap, and was very reluctant to pay the price demanded by Ford.
1st.Choice to the rescue! Efficient and friendly. Thank You.”
“1st Choice found a match for me, but you need to contact seller to make sure the part is exactly the part you want. Can be different part to the one you need.”
“was promised delivery the day after my order. It didn't arrive but then it was easter so I sort of expected delay.
When it hadn't arrived after a week I rang the office. They said it had been despatched the date of order.
They then checked and found it had got lost, just admitted it , no excuses and the goods arrived the next day with apologies.
I'm impressed they put thing right as soon as possible and were polite and helpful and the goods were as ordered.”
“No problem with the gearbox however it didn’t go to the garage it came to my house instead and there was no one in so it went to a neighbors I had no delivery slip telling me which one. He supplier said they would find out but they never got back to me. I only found it by knocking on people’s doors.
Very poor customer service!!”
“Hello.
The Alto rear axle arrived safely. After a lot of work, I now have it fitted and ready for MOT inspection.
Thanks again for your help.
Regards Stanley.”
