“1st choice gave a selection of quotes from suppliers very quickly, really pleased. Spoke a supplier on the phone they were very helpful and knowledgeable. I placed the order on 7th August but parts still not arrived, very disappointing when told 5-7days delivery. I phoned to chase and told they will be delivered 22nd, they didn't arrive so phoned again and received delivery info and tracking number, they weren't dispatched until 23rd August. I very now missed 2 arranged dates to have the repairs done. Tracking shows parts are with the carrier at suppliers local depot. This is not 1st Choices fault”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I like this service as it saves me a lot of work, prompt replies and I usually end up witha good selection of choices which allows for budgetary needs if on a tight budget. I will always use this service for spares as its super conveinient.”
“We ordered the gearbox on the 22/7/24 and received 7 days later on the 1/8 , we did expect to receive the gearbox a little earlier.We contacted Motors in Motion on a couple of occassions i found the company very polite and good to deal with, all though had to ask for a receipt a couple of times before i received one.
All good though.”
“Easy to use and to specify the part needed ( alloy wheel). Quotes came through within a day. Ordered and the wheel came 2 days later as promised. All good and will use again.”
“Just prior to the annual MOT on my Mondeo a rear door latch just stopped working. Hoping it might be something simple like a failed cable I asked my usual garage to check it out but they informed me it needed a new latch assembly. The realy bad news was the new Ford part would cost approx £350 plus fitting. Not having used products from car breakers for a long time its obvious the world has changed. No wandering round heaps of rusting hulks with a spanner in hand. A few clicks and 1st Choice provided several sources with a range of prices. I selected a unit from ACR Carespares Altham which came with a 4 month warranty and upto press all is working as normal.”
“Fab service parts arrived quickly although courier left with a neighbour and didn't know it had arrived! Postage is a bit steep at £8.50 though... Will use again as parts for my vehicle are like getting hens teeth!”
“Parts came within a few days and staff were friendly over the phone. However, the wing mirror did come with the back casing a little broken which I think shouldve been clear in the description.”
“I have a 1992 Volvo and couldn't find parts anywhere, I heard abt 1st Choice and a..fter calling I was so surprised to learn they had the parts a wanted, after ordering i was so happy when it was at my door withing a few days 👍”
“Got the part I was after but very poor on delivery. Ordered part on Monday told it would be delivered Tuesday or Wednesday didn't arrive. Told it would be Friday didn't arrive and eventually got it Monday evening.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
