“Really very pleasantly surprised at how easy and fast it was to get quotes for some spare parts though 1st Choice Spares. Quotes came through within hours of posting my requirements and a replacement part was ordered the next day. A good service.”
“1st Choice Is A Good Site For A Selection Of Spares , BUT , Some Of The Dismantlers When Asked About An Item Are NOT Very Honest With What You Ask For . I Sought A Rear Tailgate & Was NOT Sent The Correct Match Even After Asking Them I Was Assured It Was , However It Was NOT & NOT As Complete As They Informed Me”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Good customer service, quick delivery. The only downside is that after making a purchase, I would like to receive an email confirmation that payment was made and item is dispatched, for reassurance. As I did not receive this, I had to give another call to them. Also doors were not even close to the red, they were black, but in this case, as I knew I will probably still have to do the paintwork, it was not so important to me. Overall, experience is positive and I would consider to use service in the future if will be required.”
“Great business model. Got me a part the first time I used it. Second time was not so successful but not your fault. One of your spares contacts said they had the part and took my payment and delivery instructions then refunded me the next day because they didn't actually have the part. I'm still looking a week later.”
“Ere quick to respond and the item is as described.I wanted black,it is fake chrome so I asked if it could be painted,I was told yes ,but I’m having difficulty removing the chrome.maybe poor advice,we ll see”
“Great for sourcing, but must ensure you do your own due diligence as whilst you input your vehicles full make and model this does not guarantee the suppliers quote for the correct part.
Would use again, but did learn from my own mistake not to assume the correct part is offered.”
“1st Choice Service Website is easy to Use.
Good service
But.... Sellers not always responsible and honest.
I received different item than what I ordered and the seller ignored my complaint at all.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Looking for a Drivers seat for an old 2004 Fiesta , after searchjng locally with no joy, thought i would try on line , brilliant after giving First Choice some details i had several Spares dealers contact me direct by email with a replacement offr , after seeing who had the best deal i ordered by Paypal and had it delivered by carrier 5 days later .. simple job done , was a quality seat as well . Will definitely use this company again .”
