“I have a 1992 Volvo and couldn't find parts anywhere, I heard abt 1st Choice and a..fter calling I was so surprised to learn they had the parts a wanted, after ordering i was so happy when it was at my door withing a few days 👍”
“Got the part I was after but very poor on delivery. Ordered part on Monday told it would be delivered Tuesday or Wednesday didn't arrive. Told it would be Friday didn't arrive and eventually got it Monday evening.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st choice is a great way of getting the parts need, but the confusion was for the same part and same ref (19709416) we got different pricing and when we tried to pay for the lower pice the system didn't work and the end paid paid £40 more to get the part. When we received the part there was invoice attachment to part from different supplier Less by £87.00 . We paid £327.60 and the invoice attached for £240.00. .. the part left outside the building without infom us about delivery date or sign for it.”
“AAH Automotive had the part that was needed, purchased it on the 24th of May, but have had no information on delivery or contact, I have bought from them before and had no problems, hope there are none with this, would just like some contact, which I need for my mechanic.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Goodproduct- as described. Only snag was delivery- delayed one day because company claimed it attempted delivery the day before, when it hadn,t - someone in all day.”
“Although the part supplied was in fact not correct the service and courtesy were excellent. I would hot hesitate to reccommend them. Kelly as particularly helpful.”
“just a reminder of why I used you. The pasenger side lever to open the bonnet was broken on my Grandaughter's car ( a 2012Toyota Agyo )and as she was away in Manchester at the University, it seemed prudent for her to have the ability to open the bonnet if needed. Your named supplier ent me the part and I pased it to her to arrange fitting at a garage of her choice. No problem with that except the lever did not have the mechanism to retun lever into it's original place. However as it was a used part, it leaves her to remember to push the said leaver back into place. This is rather longwinded, but I suppose I'm hoping that the 'dimantlers' may still have the required part.
Your company is offering a service which is able to use many suppliers of parts athough are used can help people like myself to help rectify a problem of persons who have older vehicles.
My sincere thanks to you, and if needed would no hesitate to use you again.
Thank you
John Evans”
Thank you for your kind feedback.
We will contact the supplier and ask if they have the mechanism to return lever into it's original place .
All the best
Customer Care - 1st Choice.
“The website helped to advertise that I was looking for a part, although the initial
posting didn't prove successful a subsequent posting did produce a positive
response.
Website doesn't particularly help customers who are looking for parts but sometimes
would like more interaction with the suppliers to ensure they are getting what they are
looking for.”
“Part arrived safely after I had waited a week and I called Customer Services to find out when the part would be shipped and was told that it would arrive within the next 2 days. Part was correct and as described. Overall good service.”
“Very good and efficient service. The lady on the phone took her time with me and listened to my specific request regarding a spare wheel for my citroen. The only reason I didn't give 5 stars is because the wheel was a bit grubby and needed a jet wash before I could put it into my car. Well done and thanks from up here in Hull.”
