“Placed a description, part number and photo of the part we needed. Within two hours we had three responses. Spoke to the first two, which were a dead end - one part wasn't a correct match, the second dealer never called us back after three phone conversations with them. The third on the list, Vaux Parts, were very helpful - double checked the part was an exact match, so we placed the order via the 1st Choice website. Part arrived four days later - sorted.”
“Repeat customer, I have always found the part I need at a good price. Unfortunately many companies do not deliver to NI, or charge inflated delivery which defeats the object of saving money.”
“Very pleased with the response to my request. I had at least 6 quotations and chose Recycke Motir Repairs who were very professional and conscientious, particularly Jay. Will definately use you again when required.
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“Was looking for a seatbelt for an Octavia. Got 4 or 5 responses, from this I got in touch with a company called Airbag team, who could recon the belt. Very good service, although it did take much longer than promised to get it back. Was given a turn round time of 3 days, it actually took over a week.”
“Overall a good response, however one or two was a bit lax in getting back to me when I asked for more info/photos of the part I wished to purchase.I guess they didn't want the sale.”
“This is the first time I’ve used this platform and it was useful and I found the part I needed at an affordable price from heartlands and it arrived packed well and in good time . I was disappointed to find that part of the glass on the light had yellowed but as it’s on the upper edge I don’t think it will affect performance, in hindsight I should have asked more questions as there was no picture with the advert”
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All the best
Customer Care - 1st Choice.
“I had a quick response to my request. Contacting the relevant dealer was easy and I bought the part. The site gave me confidence in terms of security etc. So it was a good experience and I would recommend it.”
“Efficiently handled by 1st Choice with a good response from suppliers. Unfortunatly had to rearrange fitting of part following overly optimistic range of delivery dates.”
“Used LKSpares. Got positive reasonable priced response. It was shipped quickly. Unfortunately it was the wrong part, their mistake. It was collected quickly and I was refunded in good time. Apart from the mix up. The service was very good.”
