“Chose Car and Van Dismantlers 4* Rochdale, for a quote on a Ducato door. When asked to send photo of door they were going to send, they sent a photo of a perfectly acceptable door in plain white. When door arrived it was sign written with approx 50 characters. Long and short of it, I eventually got the money back but had to dispose of door myself, dispite phoning them every day for about 2 weeks. Avoid this parts supplier in Rochdale like the plague. What rogues they are.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very happy with Orange Auto Salvage, they sorted me out a wing mirror very prompt and were honest enough to tell me that that the other n/s mirror was cracked and asked if I still wanted it rather than just sending it and charging me.
Will definitely be using 1st Choice Spares again in the future.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The engine I bought is in great working order. Really first class service, Tom was super helpful and dealt with a couple of transit issues quickly and professionally despite it not being their fault. Would definitely recommend.”
“The part was in stock and delivered promptly (all be it a day later than expected) certainly saved me a small fortune on the dealer only list price - quite impressed and will use again when required”
“Rare part requested (speedo head), received 2 replies, one confirmed by phone as being correct version, with written confirmation of 3 month guarantee tested working. Tel chase twice elicited reply no working units available. I accept that they tried, thanks, - BUT why no decent communication from the supplier? Email & tel no supplied - neither was used to inform their customer.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
