“I was very happy with the information, service, and the part that I received from 1st Choice Spares, which was fitted to my car and is now running well. James' customer service was second to none and extremely helpful I would recommend it to my family and friends without hesitation.”
“Found Matt great to deal with and very helpful over the phone and no computer chat box to deal with, thank goodness. Their response to my request was prompt and together we sorted out the fine detail. Price acceptable along with service. Would recommend them.”
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“I was very satisfied with the service and choice of spares however I had to return the item but received a full refund. I did get a spare part elsewhere but thank you for your help, Doug.”
“First time I've had to use this website. Everything was straightforward. I quickly had several offers of the part I needed (wing mirror for Honda Jazz), chose one and it arrived next day. Not in perfect condition but as described and not expensive. (Was for a 17-year-old car.)”
“WE GOT EXACTLY WHAT WE ASKED FOR IT WAS DELIVERED A LITTLE LATE BUT THE GOODS WERE DELIVERED IN GOOD ORDER. THE PROCESS OF ORDERING THE ITEM WAS VERY EASY AND QUICK.”
“The item was correct for my car, and sent quickly. It was a little dirty and had one of the straps missing which I've had to buy on top of the cost of the parcel shelf. But in hindsight I should have checked this before I agreed to buy. Still, I am pleased to now have a correctly fitting parcel shelf.”
“Bought a spare wheel cost me £100 only received receipt for £84 scam somewhere .have been trying to get a call back from supplier to rectify receipt no call call back just another email for £84 that is no good for me”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Posted 1 year ago
Update
Our Customer Service team have contacted the breaker on you behalf. This is the reply:
'Yes, I agree you did pay us £100. I've listed back to the call If you recall your quotation was £84 originally and we made it £100 all in after you made us aware of your postcode.'
All the best
Customer Care - 1st Choice.
“The concept and delivery of this company is excellent and would deserve more than the 3 stars I have assigned here. I have however, withheld a better score as the part delivered under this service (by another organisation obviously) has proven to be faulty and the true test of a company is how it deals with these kinds of issues. The issue needs to be dealt with by the supplier but I’m interested to see how 1st Choice Spares supports me”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Posted 1 year ago
Update
Our Customer Service team have contacted the breaker on you behalf. This is the reply:
'Hi as soon as we receive the headlight .we will send a replacement if we have it in stock if not he will receive a refund straight away .if you have any issues please ring office we are here to help you thanks'
All the best
Customer Care - 1st Choice.
“Spoke to Kyle, explained to him I needed a front driver side seat for Citroen Xsara Picasso (2003), and asked him for a picture. Kyle promptly sends a picture. I was happy with it and paid for it. I got the seat in two working days. Replaced the seat all works fine. All happy :-)”
“I used this company to search for a rear diff and coupling for my 2017 Hyundai Santa Fe auto 2,2 diesel.
The prices from Hyundai dealers were astronomical. The car has only done 80000 miles and the diff has gone. Hyundai warranty is 5 yrs and the car is 6 yrs old so Hyundai were not interested . In fact when I called the Barnsley branch where I bought the car from last year, they advised that they would only be able to look at it in November as they only have 1 technician. Therefore I had to find my own parts for the garage to do the work.”
