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We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Used foreign car spares to purchase the parts l needed. Parts were non serviceable and the company will not respond to my complaint. The reviews they have are appalling but they still appear on your site. What is the point?”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Still waiting for my part to arrive. Originally sent the wrong part to me so I have had to return it to them (cost me £16)... a week later and I’m still waiting with my car off the road. Disgraceful service.”
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Customer Care - 1st Choice.
“Auto Parts, Hull
Paid £95 on 28 Feb for wing mirror for my Rover. expected delivery Wed/ Thur 5/6 March, still waiting 8th.
All day every day Andrew says " I will have to wait fro my partner to arrive, e is late this morning."
Will now try to get money back.
D parsons”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“We placed an order on the 19.02.20 and paid for the part,
MGS said they did not receive the part , we made several phone calls and sent emails .
We cancelled the order on Friday 28th we are still waiting for Rob Stryker to make a refund to us apparently we have to fill in some form, we have reminded him on two occasions now , but have not received any communication from MGS at all, regards, Karen Denne”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“this was a terrible experience , no communication let down with excuses
and in the end no parts,feel let down and have let my customer down
will think twice before using again,your people need to know what service means and do it correctley”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Ordered part and paid for them by credit card on Monday 17 February. Supplier quoted 4 working days delivery. When part still hadn't arrived after 4 working days I telephoned to chase up, was told no-one available to speak to me and I would get a call back that day. Needless to say that didn't happen. When I phoned again on the following Monday, I was told the part hadn't even been dispatched yet and that they would look into and phone me back. Again I heard nothing. As the part has still not arrived some 3 weeks later, I have now had to go through the process of requesting a refund through my credit card company, which is total aggravation.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Took money for order but no delivery as yet. Promised next day delivery. Numerous phone calls and emails but just been fobbed off. 2 weeks later no parts. Do not recommend this Company. Be careful parting with your money.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Not brilliant . Was after a front bumper, needed asap as was flying out of country the following day. Was informed 1 was available but kept waiting for most of the day (even after several calls & texts) awaiting a photograph to confirm colour that I was told was grey. .. turned out it was black at end of day and no photograph as promised.
Was also asked to give credit card details before purchase. Even though wrong colour and no photograph.
Got one off Auto spares via ebay the following morning 30 mins before flying out of country. They were spot one. Car all repaired and back on road now.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Ordered and paid for door on 13th, it turned up today 21st.
door was described as excellent condition but has major damage.
also door came strapped to 5 old tyres which we have to pay to dispose of.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Car parts (alloy wheels and tyres) that I was told were in : great condition" came to me in an appalling condition. Tyres clearly bald and alloys with multiple chips in them and being black very visible. Returned goods to seller waiting for refund”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The part came quickly. Unfortunately, by the time I could get someone to fit it, the returns time had passed. The starter motor I had ordered didn't work. I sent an email to the company who provided the part, but didn't get a reply. I'm stuck with a part that cost £36, and had to buy another elsewhere.”
“100% useless. 4 breakers responded to my request stating a price for a used fuel tank.
All 4 breakers then said they have no tank available. one of them even took my money and left it 4 days before telling me they can supply.
wasted my time and effort. i wont be using 1st choice again. it'll be my last choice”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
