“AVOID AVOID AVOID.
Searched for a part. Paid. Waited 10 days for delivery. Chased them up. They requested photo if part. Replied within the hour. Chased a week later. Told dont have the part. What a joke. Why quote for a part you have not got. Shameful service from Orange Salvage. Don't waste your time look elsewhere”
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We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
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Our records show that 3 other breakers quoted for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
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Customer Care - 1st Choice.
“Very disappointed with the service I have received. After two weeks I still have not got the part. I would not buy again from Vauxhall’s Spares Ltd. I rang them and they told me a pack of lies I email them 4 times and now I had to get on to PayPal to get my money back. I still need the part so if there any other sellers with the part I would buy it”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
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Customer Care - 1st Choice.
“Still waiting for refunds from Eurospares and R and R Auto salvage Ltd. first part was sent without sending pictures and it was wrong. The second never arrived they said had been sent to wrong address and could not find. Can you chase both of them up for full refund.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with these suppliers. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Ordered a BMW 116i Engine with CORRECT part code and received a MINI engine (the engine mounts were stamped MINI doh!). Refused to return at their cost and lost £50 as I had to pay to return before I was refunded. Oh.....also ordered a turbo for the BMW engine which didn't arrive at all (some lame excuse that you can't send a turbo with the engine...…..my arse) - Avoid these cowboys.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“i had a number of replies to part request.
First company 'Orange', said they had the part. I asked to re-confirm that part number matched the one i needed , they said that it was the same. They asked for payment by card which i did. 24hrs later they texted to say that the part was no longer available and that no payment had been taken.
I responded to 2 other companies that said they had the part, and asked both companies to send a picture of the part......no response from either companies !!”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“We have purchased 2 ABS accentuators for our Mazda CX5 providing detailed information of the car and the exact part no. we require. Both times the part that came did not carry the correct part no. The second time, I returned it to the supplier within days of receiving it because it did not appear to be the correct part no. I have still not received the refund. Also, it is very difficult to get any assistance concerning purchases through 1st Choice.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Gave them details of what was wanted along with registration,sent me a pedal for a righthand drive.cost me £120 to get the right delivered and fitted.lost two days work and when I phoned them up all they said was take a photo and sent to us and we will look in to it. Sending part back and expect to get a refund. Not a happy courier.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Our records show that 6 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
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Customer Care - 1st Choice.
“Disgusting service. Car and commercial dismantlers ltd, who they put me in touch with are a Disgraceful outfit. They tell you they have the parts you need then sent damaged goods and only half the order. They refuse to give refunds also. avoid them like the plague.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Worst company I've ever had to deal with. So called good engine were infact a write off, had been overcooked and had broken parts internally.
Won't reply to email's sent, blocking my calls to them.
Now trying to get my money back, wonder how long that's going to take.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“in response to my request for a Torsen limited slip differntial type II suitable for my MX5, six speed gear box i was contacted by a company called recycled cars and japgermansolutions. I spoke with a Mr Kahn who assured me he had the correct item, that was in good condition, and I agreed to pay £470, made up of £300 for the part, plus VAT and £70 + VAt for delivery. It came witha 3 month warranty. This was duly delivered and installed by my garage. I drove the car a few hundred miles, only to discover that the Differential had a leak, and that for some odd reason the speadometer was now reading 10 miles above the actual speed. Whilst I had the seal replaced I asked the garage to investigate what the reason was for the change in speedometer reading. It turns out that the dif was in fact not a limited slip differntial at all, but simply an open diff, faulty at that, and worth virtually nothing. I ahve video evidence and independent confirmation of this. Of course i called the company as soon as i was made aware of it, and spoke to "Adam" as Mr Kahn was not available, who promised to call me back. Of course he didnt, so i contacted him again, this time by email, ond once again have had no response. I told them in the email i would give them a chance to respond before i posted a poor review, but that was early Sepetember and they have not reposnnded. So far this debacle has cost me £800, and the installed Diff is inadequate and has devalued the car and i expect that to be refunded in full. I certainly cannot recommend anyone to purchase parts from this company ever.”
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Customer Care - 1st Choice.
“I paid for the parts i ordered about a month ago and still havent received the parts yet , i have been contacting the suppliers to no avail , please can you sort it out and let me know whats going on”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I purchased a wing from Rochdale, they never delivered it i requested a refund last week they still haven't refunded it, I am about to call and chase my money what a waste of time they are”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Used motor in motion through 1st choice wish I never, ordered a part but when it came it was missing wires and a motor when I complained I was told that I should have known this.
So it cost me more in the end if you ever need a part please don't use motor in motion.”
Thank you for your recent review. We were sorry to hear you experienced problems with this supplier.
As we have replied elsewhere, our customer service team have been working on this on your behalf since your complaint reached us on 30/09/2019.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. The breaker concerned has offered you a refund, and you have the contact details to arrange this. We can ask for this on your behalf if you would like. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
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Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
