Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very quickly had 6 quotes to select from all good offers. The part I chose had donor vehicle information and arrived within a few days of ordering. A query was dealt with by phone immediately. Saved me thousands - can t recommend enough.”
“Needed a near side door window and had a reply within 5 minutes. All good so far but I had to pay via paypal of which I do not have an account so payed it as a guest, £35. After four days asked where my window was and it turned out it was broken in transit so another was dispatched. It arrived 3 or 4 days later, broken. The firm said they would source another. After five days I asked them and it was decided that they were unable to do so and a refund was to be given. I dont know if it was given as I have no paypal account, the firm said that paypal would reimberce my account. They haven't. I do not blame the firm as they tried really hard to get me my window, although I had to do all the chasing when things did not arrive and their package protection was obviously rubbish.
The fact however cannot be avoided that the saga went on for nearly a whole month with no resolution and me £35 out of pocket. I then had to buy a new one at £105 so it would have saved me money if only it had been properly packaged at the first attempt.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Really pleased with the service offered by 1st Choice Spares.
Submit the details of what you are looking for, and they update you by email contact details
of the suppliers who have the availability of the part.
I was able to obtain a passenger wing mirror for my 2018 Hyundai i20.
Cannot praise the service and results highly enough.”
“Ordered a 2nd hand gearbox for a 1 series BMW. Great chat sessions to ensure the gearbox would fit my car from the supplier. Good price was offered including delivery by palet very quick a few days from the time i paid. Gearbox changed works fine.”
“Excellent service which provided good quality parts at reasonable price delivered within a few days. Would definitely recommend and will use the service again if the need ever arises.”
