“After searching tediously for months trying to find a part for my car, and coming to the conclusion that I might actually have to sell my vehicle if I couldn't find one (safety issue) I thought I would give it one last go and came across 1st choice. Within 24hrs they had located a part in Germany. They sent me a photo to check that it was correct, it was, I paid for it and it arrived a few days later. It has now been fitted and I am safe and happy.
1st choice, online or on the phone give a 1st class service. I will not hesitate to use them again, and will certainly be recommending them when necessary. *****”
“Easy website, had immediate response from suppliers and part received quickly. Perfect solution to my problem since I could not get part new or anywhere close to me”
“Found the part I was looking for without any hassle & very quickly, I was able to choose the best priced part out of several quotes & it arrived in good condition! so all in all I am very happy & will definitely use them again”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excellent communications both with 1st choice and their suggested supplier Bradgate Motors (R'ham) Ltd. Price was unbeatable, ordered 3pm Monday, delivered 8am next day, fitted and working by noon next day. Excellent all round thank you.”
“I purchased parts from Durby Auto salvage ltd they supplied bad quality and rusted parts parts were sent back to them they have refused to refund the money they are dubious supplier and cheeters i will see one more week if they dont refund i will out a claim against them.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Bradgate Mtrs (R'ham) Ltd did a great job at responding quickly and providing all the parts required very quickly. Prices for parts and delivery seemed very reasonable and I now have a car that passed its MoT.
(Sorry for the slow review but I've been waiting for the garage to be able to do the work.)”
“Fast delivery and friendly on the phone but when the sun visor had arrived it was covered in oil from dirty hands and it wouldn’t come off so a waste of money I couldn’t put it in my car!”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Bought towbar for my transit 2 weeks ago, still hasn't arrived. It was posted to Scotland somehow by mistake even though I'm in Cornwall. Was promised it would be here by yesterday but nothing yet.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
