“Very good generally, but I am having to take One Stop Recycling NW Ltd to the small claims court to get my money refunded - a part I paid for and which was never sent.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Posted 2 years ago
Update:
Hi,
We understand that a refund has now been issued.
All the best
Customer Care - 1st Choice.
“First supplier Orange cost me a lot of time wasted by falsely stating they had the part in stock.
Second supplier Ones Group was brilliant and the deal went through smoothly and efficiently, I was well pleased.”
“Spares were misdelivered by Fedex and signed for by "L Bryan Flat 1" with no further address details. Supplier asked for details of delivery address used, but no response.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Excellent Service ! I was supplied with a Window Regulator with Electric Motor for my 2001 Ford Focus.
The part arrived about a week after ordering and my window is now working perfectly. Thank You 1st Choice Spares.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Was dubious about using the service. How wrong was I!
Couldn’t believe the responses I got , all very professional.
Saved me a fortune. Would definitely use again!”
“The 1st Choice Spares portal is very good and easy to use. My request was actioned very promptly. So full marks to 1st Choice. Sadly for me the company who responded, had the parts, but proved utterly useless in dealing with me and in processing my order. Having failed to deliver as promised and failed to return my calls, I cancelled the order. Much to my surprise, the parts arrived by courier 8 days later and payment had been taken from my credit card.”
“1st Choice is an excellent idea. I asked for a part, they found me the required part from multiple sources that i could compare and decide. i’ll definitely use it again.”
“Excellent. Quickly received 3 quotes of which 2 were for used cats. I decided to buy the new item listed by Catman and made the purchase through 1st Choice Spares. Received delivery less than 24 hours after purchasing. Came complete with fitting kit.
Was fitted with no problem and car passed MoT the same day.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
